Auto Claims Adjuster - Insurance Graduate
About The Position
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. We’re looking for Personal Lines auto claims adjusters who have passed the AMF exams or are in the process of doing so. This role is a new member of our growing team.
Requirements
- Claims adjuster licence and successful completion of exams.
- Experience in a similar position.
- Strong time-management skills.
- Excellent oral and written communication skills.
- Your excellent customer service skills will allow you to reassure and support your customers throughout the claims process.
- Your analytical skills will enable you to use your judgment and logic when evaluating claims files.
- You’re not afraid of using different computer systems to perform your tasks.
- You’re able to adapt to change in a constantly evolving environment.
- You are bilingual (English-French): You are able to interact with both French-speaking and English-speaking customers on a daily basis. Intermediate level English is required. You will regularly handle claims from English-speaking customers.
- If you have relevant experience, your Personal Lines claims adjuster licence and have passed the exams, we want to hear from you!
Nice To Haves
- Passed the AMF exams or are in the process of doing so.
Responsibilities
- Open new claims over the phone with customers, then ensure the situation is handled immediately.
- Interview insureds and/or witnesses to gather their accounts of events.
- Determine whether the claim is covered or not by analyzing the insured’s policy details.
- Analyze the information obtained, make decisions to determine liability and review damage assessments.
- Settle claims fairly and equitably, confirm damage amounts and make payments.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance)
- Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Defined benefit pension plan offering the opportunity to receive guaranteed income for life.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
