Auto Body Estimator

Crowley Auto Group • Bristol, CT

2d • $55,000 - $85,000 • Onsite

About The Position

Crowley Auto Body is seeking an experienced Autobody Damage Appraiser / Estimator to join our team. This role is responsible for accurately assessing vehicle damage, writing detailed repair estimates, and coordinating with insurance partners and customers to ensure a smooth repair process. We are looking for a detail-oriented professional who can balance accuracy, speed, and customer communication in a fast-paced collision repair environment.

Requirements

• 2+ years experience as an autobody estimator/appraiser (required)
• DRP experience
• Strong understanding of collision repair processes
• Proficiency in estimating platforms (CCC ONE preferred)
• Strong negotiation skills with insurance companies
• Ability to blueprint and identify hidden damage
• Excellent communication and customer service skills
• Strong organizational and time management ability
• Attention to detail and accuracy

Nice To Haves

• I-CAR Platinum or ProLevel Certification
• ASE Certification (B6 – Damage Analysis & Estimating)

Responsibilities

• Inspect vehicles and assess collision damage
• Write accurate and complete repair estimates using CCC ONE
• Upload photos and documentation to insurance portals
• Communicate with insurance adjusters to negotiate and finalize repairs
• Blueprint repairs to ensure complete and efficient production flow
• Identify all damage (visible and hidden) prior to repair start
• Coordinate with production manager and technicians on repair plans
• Provide customers with repair updates and timelines
• Ensure all work follows OEM procedures and DRP requirements
• Monitor supplements and ensure proper documentation
• Maintain high CSI (Customer Satisfaction Index) scores

Benefits

• Competitive salary + bonus structure
• Paid time off
• Holiday pay
• Ongoing training and certification support
• Growth opportunities within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed