Auto Body Estimator / Collision Repair Estimator

Don Johnson Auto Group•Rice Lake, WI

6d•Onsite

About The Position

Don Johnson Motors Collision Center is hiring a Collision Estimator / Auto Body Estimator to guide guests through the repair process and help technicians complete safe, accurate, high-quality repairs. Collision estimating experience is preferred, but not required. The company is willing to train a motivated professional who brings strong character, excellent communication skills, attention to detail, and a genuine desire to help people. This is an opportunity to build a specialized automotive career with a respected, family-owned company that invests in its people.

Requirements

Strong communication and customer service skills
Excellent organization and follow-through
Close attention to detail and accuracy
Ability to manage several repair files and priorities at once
Confidence communicating with guests, technicians, and insurance representatives
Professionalism, dependability, and a team-first attitude
Willingness to learn collision repair procedures and vehicle technology

Nice To Haves

Collision estimating experience
Experience with CCC ONE estimating software

Responsibilities

Inspect damaged vehicles and identify visible and hidden repair needs.
Prepare accurate, detailed collision repair estimates.
Review repair requirements, parts needs, labor procedures, and refinishing operations.
Update estimates as additional damage is identified during the repair process.
Provide guests with a clear, professional explanation of the repair process.
Communicate timelines, next steps, and repair updates.
Answer questions and resolve estimate-related concerns.
Help create a smooth experience during what can be a stressful situation.
Communicate with insurance companies, claims representatives, and adjusters.
Submit estimates, documentation, photographs, and supplements.
Work closely with technicians, parts professionals, and production leadership.
Help ensure each repair plan is complete before work begins.
Monitor multiple repair files, approvals, deadlines, and follow-up items.
Maintain accurate repair files and supporting documentation.
Ensure estimates follow manufacturer procedures and collision repair standards.
Verify that approved repairs are properly documented and communicated.
Support safe, complete, and high-quality repairs.