About The Position

First Chicago Insurance Company is seeking experienced Auto Bodily Injury Claims Professionals and Auto Liability Claims Professionals, including retired claims professionals returning to the insurance claims business. Part-time and full-time opportunities are available. The Auto Bodily Injury Claims Specialist investigates and settles automobile bodily injury claims, including complex liability claims requiring additional investigation and verification, severe-injury casualty claims, claims involving extended disability, and bodily injury or coverage matters that may result in litigation. The Auto Liability Claims Specialist investigates claims, determines coverage, and promptly evaluates first- and third-party auto property damage claims, seeking courteous, economical resolution. Compensation depends on experience, skills, education, certifications, geographic location, and work arrangement. The published estimated compensation range is $41,600 to $75,000 per year.

Requirements

  • For bodily injury claims: 3–5 years of auto casualty claims experience.
  • For auto liability claims: 2–3 years of previous auto insurance or other auto-related experience.
  • Knowledge of legal and medical terminology for bodily injury claims.
  • Excellent negotiation, communication, writing, organizational, and interpersonal skills for bodily injury claims.
  • Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills for auto liability claims.
  • General working knowledge of policies, file procedures, and state rules and regulations for auto liability claims.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products for bodily injury claims.

Nice To Haves

  • Many years of auto claims experience, especially in nonstandard auto claims.

Responsibilities

  • Review each assigned file and determine an appropriate course of action using technical knowledge and experience to support final loss disposition.
  • Investigate claims thoroughly and maintain accurate, relevant documentation of coverage, liability, and damages.
  • Process bodily injury and coverage claims according to established office procedures.
  • Work with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer on injury and coverage investigations.
  • Research case and statutory law for claim investigations.
  • Document policy status, coverage, liability, and damages, and notify the reinsurer on qualifying claims.
  • Prepare and present claim evaluations to the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • For auto liability claims, honor, decline, or negotiate first- and third-party liability claims after investigating coverage, policy terms, damages, and liability.
  • Work with internal and external customers to develop evidence and establish facts on assigned claims.
  • Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
  • Notify the Underwriting Department of adverse information found during investigations.
  • Conduct business with vendors professionally, maintain reasonable expenses, and uphold the company's reputation for quality service.
  • Provide customer service to internal and external customers.
  • Handle other duties as assigned.

Benefits

  • Competitive salaries
  • Training and development
  • Medical, dental, and vision reimbursement
  • Short-term and long-term disability
  • Life insurance
  • Flexible spending account
  • Telemedicine benefit
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Wellness program
  • Company-sponsored events
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