Auto/Bodily Injury Claims Examiner

The Jonus Group•Wayne, PA

About The Position

Seeking an experienced Auto/Bodily Injury Claims Examiner to join a growing team. In this role, you will be responsible for investigating, evaluating, and resolving auto liability and bodily injury claims on behalf of clients. This position requires strong technical claims handling skills, excellent communication, and the ability to manage claims efficiently while delivering high-quality service.

Requirements

3+ years of experience handling auto liability and bodily injury claims, preferably within a TPA or carrier environment.
Strong knowledge of insurance policies, coverage interpretation, and state-specific claim regulations.
Experience with medical documentation, injury evaluations, and settlement negotiations.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to manage multiple claims simultaneously.
Proficient in claims management systems and Microsoft Office Suite.
Ability to work independently and as part of a collaborative team.

Responsibilities

Review, investigate, and analyze auto liability and bodily injury claims for coverage, liability, and damages.
Obtain and evaluate medical records, accident reports, statements, and other relevant documentation.
Determine appropriate claim reserves and update them throughout the life of the claim.
Negotiate fair and timely settlements directly with claimants, attorneys, or other parties.
Identify and pursue subrogation and contribution opportunities when applicable.
Manage litigation, including selecting and directing defense counsel, attending mediations, and monitoring case strategy.
Ensure compliance with client service standards, state regulations, and company policies.
Provide clear and timely communication with insureds, claimants, clients, and brokers.
Document claim activity thoroughly and accurately within the claims management system.
Collaborate with management and colleagues to improve claims processes and outcomes.