Auto Adjuster
About The Position
Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We’re growing our team and looking for an experienced Auto Adjuster with a strong background in coverage verification and liability determination. In this role, you’ll support auto claims across the Northeastern states, working through investigations and claim resolution while delivering exceptional customer service. We welcome candidates located in Eastern or Central Time Zone states who are looking to join a collaborative and fast-paced claims organization.
Requirements
- Experience in coverage verification and liability determination
- Familiarity with auto claims investigation and resolution
- Exceptional customer service skills
- Candidates located in Eastern or Central Time Zone states
- Must terminate all existing insurance license appointments prior to onboarding and must not hold any outside appointments at any point during employment.
- Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
- Authorization to work in the United States
Nice To Haves
- Auto Collision Repair
- Auto Insurance
- Auto Insurance Claims
- Automobile Accidents
- Automobile Liability
- Case Management
- Claims Administration
- Claims Resolution
- Claims Review
- Customer Service
- Insurance Administration
- Insurance Policies
- Liability Management
- Licensing
- Motor Insurance
- Multitasking
- Negotiation
- Prioritization
- Priority Management
- Task Management
- Time Management
- Vehicle Insurance
Responsibilities
- Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
- Recognizes and identifies body parts of a vehicle and understands other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for eligible remote employees to help offset internet costs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
