Autism Program Manager / Lead

UnitedHealth Group•US, Indiana, IN

2d•$72,800 - $130,000•Remote

About The Position

The Autism Program Manager/Lead is a clinical and program subject matter expert responsible for supporting ASD/ABA provider performance, program operations, and quality improvement initiatives. This role partners with providers and cross-functional teams to improve outcomes, address complex operational challenges, and drive program effectiveness. The Autism Program Manager/Lead may lead projects, mentor team members, and provide guidance on provider performance, program strategy, and operational improvement.

Requirements

Independently Licensed Master’s degree in Psychology, Social Work, Counseling, Marriage and Family Therapy, or related behavioral health field; Licensed Ph.D.; or Board Certified Behavior Analyst (BCBA)
2+ years of experience with ASD or Applied Behavior Analysis (ABA) in a managed care or clinical/program setting
Experience supporting provider engagement, quality improvement, care coordination, utilization management, or program operations related to ASD / ABA
Experience leading projects, mentoring others, and collaborating across teams
Demonstrated ability to analyze clinical, provider, or operational information and recommend improvements
Proficient in Microsoft Office and other standard business applications
Ability to function independently and responsibly with minimal supervision while managing competing priorities
Dedicated, distraction free home workspace with reliable high-speed internet
Reside in Indiana

Nice To Haves

Experience in Medicaid, managed care, health plan operations, provider network management, or behavioral health operations
Experience working with individuals with ASD and their families
Experience with provider quality monitoring, network performance, access management, value-based care, or fraud, waste, and abuse oversight
Experience developing provider training, implementing programs, or leading process improvement initiatives
Experience coordinating across medical, behavioral health, educational, community, and social support systems to improve member and family outcomes
Knowledge of ABA service delivery and ASD treatment pathways
Knowledge of medical necessity criteria, prior authorization, and provider documentation standards

Responsibilities

Manage ASD/ABA provider performance through scorecards, data analysis, and performance improvement initiatives
Identify provider trends, outliers, and opportunities for improvement using claims, quality, compliance, and outcomes data
Partner with providers and internal stakeholders to resolve issues and improve quality, access, and member outcomes
Solve complex problems using innovative approaches, sound judgment, and cross-functional perspective
Serve as a subject matter expert on ASD/ABA programs, provider operations, and related clinical and operational matters
Lead projects, process improvements, and strategic initiatives across the organization
Analyze complex issues, develop recommendations, and influence decision-making
Mentor and support colleagues by sharing expertise and best practices
Anticipate business and customer needs and identify opportunities to enhance program performance and service delivery
Support resource planning, operational effectiveness, and achievement of program goals