Authorization Representative

UW Health • Middleton, WI

22h • Hybrid

About The Position

This is a full time, 1.0 FTE position. This position is hybrid and training is required onsite at 7974 UW Health Ct. in Middleton, WI. Training can last up to 6 weeks and is scheduled from 8:00 a.m - 4:30 p.m., Monday – Friday each week. Once fully trained, the selected individual will transition to a primarily remote role and will be scheduled Monday - Friday, 8:30 a.m - 5:00 p.m. Hours may vary based on the operational needs of the department. We are seeking an Authorization Representative to obtain prior authorization from payers for inpatient and outpatient services provided by UW Health. This role requires skilled communication and troubleshooting techniques, excellent customer service skills, and the ability to anticipate and respond to a wide variety of issues/concerns efficiently and effectively.

Requirements

• High School Diploma or equivalent Required
• 1 year of experience in healthcare, business, finance, or insurance related field Required

Nice To Haves

• Associate's Degree in Business, Finance, Health Information Management, or a related field Preferred
• 1 year of experience in Healthcare Revenue Cycle that includes prior authorization Preferred
• Knowledge of CPT and ICD coding highly desired Preferred
• Knowledge of Medicare and third-party payer regulations and guidelines highly desired Preferred
• Knowledge of Epic Software, use of Rfax, and Calabrio Call System Preferred
• Experience with payment collections Preferred

Responsibilities

• Obtain prior authorization from payers for inpatient and outpatient services provided by UW Health.
• Demonstrate skilled communication and troubleshooting techniques as well as excellent customer service skills.
• Anticipate and respond to a wide variety of issues/concerns and the ability to execute tasks efficiently and effectively.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED