Authorization & Referrals Specialist

Mizell Memorial Hospital • Opp, AL

3h • Onsite

About The Position

The Authorization/Referral Specialist is responsible for obtaining preauthorization for patient testing, medications, and other items as requested by providers and for processing referrals including obtaining appointments for patients. The Authorization/Referral Specialist is also responsible for assisting with other clerical responsibilities in the clinic(s). Additionally, he/she is responsible for functioning well as a member of the multidisciplinary team.

Requirements

• Basic computer skills required.
• Interpersonal skills- including customer relations, grammar, reading, and organizational skills.
• Must have excellent telephone etiquette and an outgoing personality.
• Must have the ability to work accurately and efficiently while under pressure.
• High school diploma or equivalent.
• BLS certification required.

Nice To Haves

• A two-year associate degree in medical office administration or work in the medical field is preferred.
• 1 year of Auth/Referral experience preferred.

Responsibilities

• Ensures all applicable regulatory requirements and governing practices are followed.
• Promptly attends work as scheduled and completes position responsibilities by following established guidelines & protocols within the appropriate time frame.
• Works cooperatively and respectfully with other personnel, showing a spirit of teamwork and cooperation. Willingness to assist other clinics as needed.
• Maintains confidentiality of the patient’s medical condition, personal problems, and medical record.
• Shows initiative in completing job responsibilities.
• Is neat, clean, and dressed according to the Dress Code Policy.
• Demonstrates good skills in all forms of communication.
• Assist the CSR’s with the check in and check out process when necessary.
• Performs other related duties as assigned, ie: scanning documents into patient charts, appointment reminder calls etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED