Authorization Insurance Verification Coordinator

WORKING NURSES HEALTHCARE•Margate, FL

About The Position

The Authorization Insurance Verification Coordinator verifies patient insurance benefits for home health services, confirms that benefits are current, and communicates patients’ financial responsibilities, including copays, deductibles, and coinsurance. The role works closely with insurance providers and patients to verify coverage and secure necessary approvals, supporting reimbursement and patient satisfaction. This is a fast-paced position requiring strong communication, attention to detail, analytical ability, and efficiency in a dynamic environment. The coordinator maintains accurate verification records, works with clinical and billing teams, follows up on authorizations and denied claims, and explains insurance coverage to patients and families. The position is scheduled to start in January 2027.

Requirements

At least 1–2 years of experience in insurance verification, authorization, or a related field; healthcare experience is preferred.
Strong understanding of insurance terminology, benefits, and healthcare coverage.
Excellent analytical skills and attention to detail.
Ability to work effectively in a fast-paced, demanding environment.
Strong written and verbal communication skills.
Proficiency with insurance portals and patient management systems.
Ability to multitask and prioritize effectively in a busy environment.

Nice To Haves

Experience working in a home health agency or similar healthcare setting.
Experience with or knowledge of Availity and KanTime.

Responsibilities

Verify and authorize insurance coverage for patients receiving home health services.
Contact insurance providers to obtain and confirm benefits, including copays, deductibles, and coinsurance.
Document patient financial responsibility details and communicate them accurately to patients and team members.
Maintain current records of verification results in the agency’s system.
Collaborate with clinical and billing teams to resolve discrepancies and obtain required service approvals.
Monitor and follow up on outstanding authorizations or denied claims to ensure timely resolution.
Comply with company policies and state and federal regulations related to insurance and authorization processes.
Explain insurance coverage clearly to patients and families.
Handle patient inquiries professionally and accurately.
Ensure claims and visits are approved to support optimal reimbursement.