Authorization Coordinator

Cambrian Homecare•Long Beach, CA

2d•Onsite

About The Position

Cambrian Homecare, LLC, part of the Dungarvin family of companies, provides personalized in-home care to people of all ages. The Authorization Coordinator supports daily operations by maintaining accurate client and authorization information across internal systems and external portals. The role works with service coordinators, clients, families, and internal departments to follow up on outstanding authorizations, communicate changes, resolve discrepancies, and help ensure services remain appropriately coordinated. This is a detail-oriented, fast-paced position that requires accurate high-volume data entry, organization, proactive follow-through, and clear communication. The position is on-site in Long Beach, California, and is scheduled Monday through Friday, 8:00 AM–5:00 PM. Compensation is a fixed rate of $21.50 per hour. Candidates with strong data-entry skills, attention to detail, and computer proficiency are encouraged to apply even without direct authorization experience.

Requirements

High school diploma or equivalent.
Bilingual in English and Spanish.
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Strong keyboarding and data-entry skills, with the ability to enter, update, verify, and maintain detailed information accurately and efficiently.
Ability to handle repetitive data-entry tasks across multiple records and systems, identify missing or inconsistent information, and balance productivity with accuracy.
Strong verbal and written communication skills, including the ability to respond professionally, follow up on outstanding issues, and communicate updates clearly.
Strong attention to detail and time-management skills, with the ability to manage multiple tasks, track outstanding issues, and meet deadlines.

Nice To Haves

Previous experience in healthcare, home care, or a related service-oriented environment.
Experience with medical billing, insurance verification, prior authorizations, authorization requests, or eligibility management.
Experience using electronic health records (EHRs), authorization management systems, or external payer portals.
Familiarity with MatrixCare.
Previous experience in high-volume data entry, data processing, records management, document verification, or administrative support involving frequent system updates and detailed recordkeeping.

Responsibilities

Create and update client profiles, enter authorization details, process changes, and maintain complete records in the company’s internal system.
Review records for accuracy, correct discrepancies, and ensure timely, consistent updates across internal systems and external portals.
Manage external authorization portals, review authorization information, and submit required updates.
Monitor outstanding authorizations and follow up with service coordinators.
Identify discrepancies between external portals and internal records and work to resolve them promptly.
Communicate authorization updates to internal departments, including Staffing and Intake, so changes are shared and services can be coordinated appropriately.
Respond professionally and promptly to inquiries from service coordinators, clients, and families about authorization status, changes, and service-related concerns.
Maintain accurate authorization records and document communications and follow-up activities.
Complete authorization reports and use Excel and other systems to review and compare authorization information.