Authorization Coordinator III, Home Health, Work From Home

Sutter Health

1d•$22 - $38•Remote

About The Position

Sutter Care at Home Health is a non-profit healthcare organization dedicated to providing compassionate home health services across fifteen locations in Northern California. Our centralized intake department manages all referrals for these locations, ensuring a seamless process for patients and their families. The Home Health Authorization Coordinator III serves as the initial point of contact for potential home health patients, working closely with our Home Health nurses. This role is pivotal in managing new referrals and ongoing follow-ups, acting as a liaison between patients, families, and referral sources. This position is eligible for mobile/remote work if you meet eligibility requirements.

Requirements

Minimum of 5 years of telephonic experience in a healthcare setting.
3–5 years of experience using the Epic healthcare system.
HS Diploma or GED
2 years recent relevant experience.
Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge.
Knowledge of medical terminology/anatomy.
Ability to exercise discretion and make independent judgements, seeking review when decisions represent significant departure from established guidelines.
Knowledge of Microsoft Office programs including Excel, Word or similar programs.
Ability to maintain composure during challenging interpersonal interactions.
Active listening skills; including interpersonal skills and telephone communication.
Organizational skills with attention to detail and follow-up.
Eligible for work from home with reliable power and internet services and if you meet eligibility to work remote (example, dedicated office with door that closes, cannot be a primary care-giver during business hours).