Auric Room Host

Lone Mountain Ranch • Big Sky, MT

28d • Onsite

About The Position

Be the First Impression of an Unforgettable Evening
Some of the most memorable hospitality happens before a guest ever reaches the table. As an Auric Room Host, you’ll set the tone for a distinctive and highly personalized dining experience from the moment guests arrive. You’ll welcome guests with warmth and confidence, anticipate the details that matter, and work closely with the service team to make each visit feel seamless and thoughtfully tailored. This role is a great fit for someone who understands that exceptional hospitality is equal parts attentiveness, discretion, intuition, and genuine connection.

Requirements

• Previous restaurant, hosting, concierge, guest services, or hospitality experience.
• Experience in an elevated restaurant, resort, or hospitality environment strongly preferred.
• Excellent interpersonal and communication skills.
• A polished, professional, and approachable presence.
• Strong judgment and discretion.
• Exceptional attention to detail and organizational skills.
• Ability to anticipate guest needs and adapt your approach to different personalities and situations.
• Ability to remain calm and organized while managing multiple priorities.
• A collaborative attitude and willingness to support the broader Food & Beverage team.
• Availability to work evenings, weekends, and holidays based on business needs.

Nice To Haves

• You’ll thrive in this role if you naturally notice the details others may miss and genuinely enjoy making people feel welcome and cared for.
• You’re confident interacting with a wide variety of guests, comfortable reading the room, and understand when to engage and when to give guests space.
• You remain composed when service gets busy, communicate well with your team, and take pride in creating an experience that feels effortless to the guest.

Responsibilities

• Welcome guests with warmth, professionalism, and discretion.
• Manage reservations, seating, and the overall flow of guest arrivals.
• Create a polished arrival and departure experience, including assisting with guests’ personal belongings.
• Review reservations and communicate preferences, celebrations, dietary needs, and special requests to the service team.
• Recognize returning guests and help personalize their experience based on known preferences.
• Anticipate guest needs and respond thoughtfully to questions and special requests.
• Maintain clear communication with servers, bartenders, culinary team members, and leadership throughout service.
• Keep the entrance and host areas organized, polished, and ready for guests.
• Support the service team as needed to help create a seamless dining experience.
• Handle guest concerns with professionalism and good judgment.
• Maintain appropriate discretion and confidentiality regarding guests and their experiences.

Benefits

• At Lone Mountain Ranch, hospitality is about creating experiences people remember.
• As an Auric Room Host, you’ll be part of a close-knit team where thoughtful details, genuine guest connections, and exceptional service matter.
• You’ll have the opportunity to grow your hospitality skills while helping create one of the Ranch’s most distinctive dining experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed