Auditor (Taxpayer Advocate)

State of South Carolina•Lexington County, SC

6d•Hybrid

About The Position

Who we are: At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at dor.sc.gov/careers. We are looking for teammates who are: Knowledgeable of accounting and auditing principles and practices Knowledgeable in South Carolina and Federal tax laws Able to establish and maintain effective relationships with both internal and external customers Able to communicate effectively Committed to customer service and interested in helping others Eager to use their knowledge of tax filing and payment requirements for income, corporate, sales, withholding, and additional taxes within set deadlines. What you will do: As a Professional Auditor you will conduct complex audits of tax returns to ensure compliance with South Carolina and federal tax laws under general supervision. You will work with our Taxpayer Advocate, who offers support to taxpayers who have not been able to resolve their state tax issues through the SCDOR's normal, established procedures. Primary job duties include: Researching and reviewing the filing and payment history of taxpayer's income, sales, withholding, corporate, and other miscellaneous tax accounts Verifying the registration of corporate tax accounts Making decisions concerning the appropriate action for outstanding tax discrepancies or issues Collaborating when needed with the Secretary of State and department tax sections to resolve complex tax issues Providing customer service to taxpayers and their representatives through telephone, written, and in-office communication Recommending and monitoring system enhancements based on law and forms changes for efficiency and accuracy purposes Assisting in the training of new employees on the SCDOR DORWAY system specific to general and lottery compliance Preparing a monthly statistical report that reflects the Certificate of Tax Compliance activities Maintaining the SCDOR Taxpayer Dashboard.

Requirements

A bachelor's degree with multiple accounting courses (Transcript Required)
An associate's degree and experience in accounting, auditing, finance, insurance, or tax preparation/analysis
Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)
Academic degrees must be from an accredited institution of higher learning.
Knowledgeable of accounting and auditing principles and practices
Knowledgeable in South Carolina and Federal tax laws
Able to establish and maintain effective relationships with both internal and external customers
Able to communicate effectively
Committed to customer service and interested in helping others
Eager to use their knowledge of tax filing and payment requirements for income, corporate, sales, withholding, and additional taxes within set deadlines.

Nice To Haves

Accounting hours

Responsibilities

Conduct complex audits of tax returns to ensure compliance with South Carolina and federal tax laws under general supervision.
Work with the Taxpayer Advocate, who offers support to taxpayers who have not been able to resolve their state tax issues through the SCDOR's normal, established procedures.
Research and review the filing and payment history of taxpayer's income, sales, withholding, corporate, and other miscellaneous tax accounts.
Verify the registration of corporate tax accounts.
Make decisions concerning the appropriate action for outstanding tax discrepancies or issues.
Collaborate when needed with the Secretary of State and department tax sections to resolve complex tax issues.
Provide customer service to taxpayers and their representatives through telephone, written, and in-office communication.
Recommend and monitor system enhancements based on law and forms changes for efficiency and accuracy purposes.
Assist in the training of new employees on the SCDOR DORWAY system specific to general and lottery compliance.
Prepare a monthly statistical report that reflects the Certificate of Tax Compliance activities.
Maintain the SCDOR Taxpayer Dashboard.