Audit Support Specialist

Excelsia Injury Care

9h • Onsite

About The Position

Excelsia Injury Care is seeking an Audit Support Specialist – Clinical Documentation & Quality to support the organization’s clinical audit, compliance, and documentation integrity initiatives across a multi-state outpatient network. This role performs structured, criteria-driven chart reviews to identify the presence, completeness, and alignment of key clinical documentation elements in accordance with internal protocols, regulatory expectations, and organizational quality standards. This position functions as a non-coding audit support role and works under the direction of certified coding professionals and clinical leadership. The Audit Support Specialist plays a critical role in preparing documentation for secondary review, supporting audit workflows, and contributing to the organization’s broader quality assurance and utilization governance initiatives.

Requirements

• Detail orientation and accuracy
• Process adherence and consistency
• Analytical thinking within structured frameworks
• Accountability and reliability
• Professional discretion and confidentiality (HIPAA compliance)
• Proficiency with computer systems and ability to navigate electronic health records
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• High School Diploma or GED required

Nice To Haves

• Associates Degree
• Experience with data entry, quality assurance, or review-based roles
• Prior experience in healthcare, medical records, or administrative support
• Exposure to clinical documentation, compliance, or audit processes

Responsibilities

• Perform standardized chart reviews using internal audit tools across designated service lines (e.g., MRI, EMG/NCV, discharge, and therapeutic modalities such as decompression)
• Identify the presence or absence of required documentation elements based on established audit criteria and protocols
• Extract and organize relevant clinical information for secondary review by certified coders and clinical reviewers
• Apply structured audit checklists and scoring methodologies consistently and accurately
• Evaluate documentation for completeness, internal consistency, and alignment with clinical protocols
• Flag missing, incomplete, or potentially non-compliant documentation elements for escalation
• Support adherence to documentation standards related to medical necessity, treatment progression, and plan of care changes
• Assist in identifying trends or recurring documentation gaps for internal reporting
• Pull and prepare charts from electronic health record (EHR) systems in accordance with audit schedules and sampling methodologies
• Maintain accurate audit logs, tracking tools, and data entry systems
• Ensure timely completion of assigned audit volumes in alignment with monthly and quarterly review cycles
• Support audit data aggregation and reporting processes as directed
• Work closely with certified coding professionals, compliance personnel, and clinical leadership
• Participate in audit calibration and training sessions to ensure consistency and reliability of reviews
• Support Quality Council initiatives and documentation governance efforts as needed
• Maintain clear and professional communication with internal stakeholders

Benefits

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
• PTO that is accrued starting on your first day of work
• 8 company-recognized paid holidays plus a floating holiday
• 5 days of sick leave each calendar year
• Employee Assistance Program
• Earned Wage Access
• Employee Assistance Fund
• Discounts on shopping and travel perks through WorkingAdvantage
• 401(k) retirement plan with employer match
• Paid training opportunities
• Education Assistance Program
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED