Audiovisual Onsite Engineer

OfficePro•Waltham, MA

9d•$45 - $50•Onsite

About The Position

We are seeking a dynamic and detail-oriented Audiovisual Engineer to join our innovative team. In this role, you will be responsible for troubleshooting, scheduling and maintaining, a wide range of audiovisual systems across various environments. Your expertise will ensure seamless operation of AV VTC equipment, enhance live event production, and support cutting-edge communication solutions. This position offers an exciting opportunity to work on diverse projects, from corporate conference rooms to large-scale event venues, leveraging your technical skills and passion for AV technology to deliver exceptional user experiences.

Requirements

Troubleshooting audiovisual systems
Scheduling and maintaining audiovisual systems
Expertise in AV VTC equipment
Experience with live event production
Familiarity with communication solutions
Experience with corporate conference rooms and large-scale event venues
Technical skills in AV technology
Experience with Logi Microsoft Teams Rooms (MTR)
Experience with Yealink MTR
Experience with QSC solutions
Ability to test audio pickup, speaker output, camera framing, content sharing, network connectivity, Teams join flow, laptops, adapters, microphones, and presenter tools.
Ability to identify technical risks and recommend mitigation steps
Ability to prepare room layout, technology setup, and operational checklist
Ability to provide onsite white-glove coverage
Ability to verify room readiness and validate audio/video
Ability to assist executives, presenters, and hosts
Ability to monitor live meetings discreetly
Ability to support hybrid participation
Ability to address audio, video, display, collaboration, or room-control issues
Ability to escalate issues to appropriate teams
Ability to communicate status clearly
Ability to conduct room sweeps
Ability to inspect and test AV equipment and peripherals
Ability to document issues found
Ability to resolve immediate issues
Ability to provide day-to-day OMS support
Ability to help users with meeting functions and troubleshooting

Responsibilities

Coordinate with stakeholders to confirm meeting objectives, presenter requirements, attendee format, content-sharing needs, and remote participant expectations.
Perform pre-event checks of displays, microphones, speakers, cameras, touch panels, conferencing platforms, room connectivity, and control systems.
Validate Logi Microsoft Teams Rooms (MTR), Yealink MTR, and QSC solutions before broadcast events and executive meetings.
Test audio pickup, speaker output, camera framing, content sharing, network connectivity, Teams join flow, laptops, adapters, microphones, and presenter tools.
Identify technical risks in advance, recommend mitigation steps, and prepare the room layout, technology setup, and operational checklist for the important onsite meeting.
Provide onsite white-glove coverage for client important meeting and other high-priority live sessions.
Arrive early to verify room readiness, validate audio/video, and prepare presenters before attendees join.
Assist executives, presenters, and hosts with joining sessions, sharing content, adjusting audio/video settings, and resolving immediate issues.
Monitor live meetings discreetly, support hybrid participation, and quickly address audio, video, display, collaboration, or room-control issues.
Escalate issues to AV, IT, network, facilities, or vendor teams when needed and communicate status clearly until resolved.
Conduct scheduled room sweeps to confirm spaces are clean, organized, operational, and ready for use.
Inspect and test Logi MTR, Yealink MTR, QSC audio, displays, cameras, microphones, speakers, touch panels, cabling, adapters, remotes, batteries, and peripherals.
Confirm Teams room configuration, document issues found, resolve what can be addressed immediately, escalate as needed, and validate rooms after fixes.
Provide day-to-day OMS support for meeting rooms, collaboration spaces, broadcast environments, and user questions during the engagement.
Help users start meetings, connect devices, present content, use room controls, and troubleshoot common AV, collaboration, and Teams issues.
Share observations, recurring issues, user concerns, readiness status, and improvement opportunities with the appropriate point of contact or service provider contact.