Audiovisual Infrastructure Engineer

Airbnb•San Francisco, CA

3d•Onsite

About The Position

Our team builds, operates and maintains Airbnb’s global video production and large-scale audiovisual infrastructure in our event spaces, collaboration hubs and large specialty conference rooms at offices around the world. We work closely with the Infrastructure builds team, the live production crew and the office of the CEO to deliver highly functional and reliable AV infrastructure. This role involves hands-on experience in overseeing design, build, commissioning, and maintenance phases of 30-100 person multipurpose spaces, boardrooms and large conference room AV systems in concert with external AV consultants and AV integrators. It also includes R&D of new technologies, and innovative designs, to use in these systems, build and test proofs of concept, with research into AI technologies. You will work closely with our IT builds project management team throughout the design and build phases and assist in the design and operation of broadcast-grade AV infrastructure for large-scale event spaces supporting audiences of 100–1,000 people. No two days look the same. One morning you might be in our lab, hands-on with the latest equipment, running proof-of-concept tests to see what's worth bringing into our ecosystem. By afternoon, you could be deep in a broadcast studio commission, making sure every system fires exactly the way it should. Some weeks take you further afield — hopping a flight to one of our global offices to work alongside local AV integrators, walking a brand-new gathering space through commissioning and testing until it meets the standard you designed it to. Other days are all about the people: syncing with cross-functional partners, aligning on what's next, and making sure AV is never an afterthought. Variety isn't a perk here — it's the job.

Requirements

10+ years experience in AV system design, integration and implementation, with an emphasis on design for reliability and supportability.
Qsys programming and commissioning (Control, UI and DSP programming/troubleshooting, Camera tracking experience a plus).
Experience with Zoom Rooms as a VC platform (commissioning, administration, testing and troubleshooting).
Experience with broadcast AV systems (video cameras, video switchers, digital audio mixing consoles, and SDI/IP backbone infrastructures).
Programming and troubleshooting digital signal processing systems (QSC, Biamp, Yamaha etc..) and Dante networked audio routing and configuration.
Expertise in troubleshooting complex systems (audio, video, network, control).
Thorough comprehension of and ability to create AV schematics.
Working knowledge of IP networking design and troubleshooting along with basic switch configuration and vlans.
Ability to assess, identify, manage and mitigate risk factors across complex systems.
Project management experience (ability to plan and coordinate with others, drive progress forward).
Ability to research, clarify, condense and document complex R&D projects.
Experience with technical and end-user documentation of projects (as-builts, runbooks, troubleshooting guides).
Based onsite daily in San Francisco, with occasional domestic and international travel to commission new systems at our global offices.

Nice To Haves

Camera tracking experience

Responsibilities

Overseeing design, build, commissioning, and maintenance phases of 30-100 person multipurpose spaces, boardrooms and large conference room AV systems in concert with external AV consultants and AV integrators.
Researching new technologies and innovative designs for use in AV systems, building and testing proofs of concept, including AI technologies.
Working closely with the IT builds project management team throughout the design and build phases.
Assisting in the design and operation of broadcast-grade AV infrastructure for large-scale event spaces supporting audiences of 100–1,000 people.
Running proof-of-concept tests with the latest equipment in the lab.
Commissioning broadcast studios to ensure all systems function correctly.
Traveling to global offices to work with local AV integrators on commissioning and testing new gathering spaces.
Syncing with cross-functional partners to align on future plans and ensure AV is integrated effectively.