Audiology Technician

Advocate Health and Hospitals Corporation • Sheboygan, WI

1d • Onsite

About The Position

The Audiology Technician assists with patients using appropriate techniques and procedures to perform minor hearing aid repairs, cleanings, and programming. They also send hearing aids out for difficult or extensive repairs and order new hearing aids for patients as directed by the audiologist. This role assists the audiologist in direct patient care as needed, communicates with the healthcare team, and documents patient information. The technician performs occupational health hearing tests and counseling, and provides office support, which may include scheduling appointments, organizing exam rooms, cleaning, stocking, ordering supplies, checking equipment, managing referrals, and processing work queues. The position requires the ability to provide age-appropriate care and understand growth and development principles.

Requirements

• High School Graduate.
• No experience required.
• Thorough knowledge of occupational hearing standards of operation.
• Ability to handle multiple tasks/responsibilities with efficiency in a busy clinic setting.
• Excellent communication skills and ability to explain tests and procedure to patients.
• Demonstrates a strong attention to detail and accuracy.
• Proficient in the use of Microsoft office products, electronic mail and electronic medical records systems.
• Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders frequently throughout the workday.
• Must be able to lift up to 25 lbs. without assistance.
• Must have functional speech, vision, hearing, and touch.
• Will be exposed to mechanical, electrical, and chemical hazards as well as blood and body fluids; therefore, must wear protective clothing or equipment as necessary.
• Operates all equipment necessary to perform the job.

Nice To Haves

• Occupational Hearing Conservationist (COHC) certification issued by the Council for Accreditation in Occupational Hearing Conservation (CAOHC) needs to be obtained within 2 years.
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 0 months unless department leader has determined it is not required.
• Audiology Assistant Certification issued by Nova Southeastern University. needs to be obtained within 1 year, or Audiology Assistant Certification issued by the American Speech-Language-Hearing Association (ASHA) needs to be obtained within 1 year.

Responsibilities

• Assists with patients using appropriate techniques and procedures to perform minor hearing aid repairs, cleanings and programming.
• Sends hearing aids out for difficult or extensive repair.
• Orders new hearing aids for patients as directed by audiologist.
• Assists audiologist in direct patient care as needed per site.
• Communicates with audiologist and other members of the health care team.
• Documents and communicates accurate and timely information regarding patient questions and needs.
• Performs occupational health hearing tests and counseling per site requirements.
• Provides office support, including scheduling appointments, organizing/preparing exam rooms, cleaning, stocking, ordering supplies, checking equipment, managing referrals and prior authorizations, and processing work queues.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED