Audiologist Assistant

Hudson Hospital•Woodbury, MN
•$22 - $27•Onsite

About The Position

This position is for an Audiology Assistant working out of HealthPartners' Woodbury Specialty Center. The role focuses on service excellence centered on patient care and relationships, requiring effective teamwork. The Audiology Assistant will support the Audiologist in performing audiologic evaluations and fitting hearing aids, provide direct patient support for walk-in and telephone hearing aid issues, and maintain a safe, stocked, clean, and organized work area.

Requirements

  • High School Graduate or equivalent
  • Training or experience as an audiology assistant OR one-year previous medical experience or training in medical fields (such as medical assistant, lab assistant, LPN)
  • Must be dependable, professional, and punctual
  • Good written and verbal communication skills
  • Ability to interact with patients and staff in a courteous and cooperative manner
  • Must possess organizational skills

Responsibilities

  • Assist Audiologist in Audiologic Evaluations, including rooming patients, obtaining patient history, assisting with Cerumen management, cleaning and maintaining audiologic equipment according to OSHA standards, and providing chart review.
  • Assist Audiologists in Hearing-Aid Fitting, including assisting in ear-impression procedures, performing ANSI electro-acoustic evaluations of hearing aids, instructing members on hearing aid care and use, and assisting in the maintenance of hearing aid test results.
  • Provide support for members with Hearing-Aid problems, including assessing non-functioning hearing aids, performing in-office repairs, and obtaining factory service for hearing aids.
  • Perform hearing-aid lab support functions, including quality control of incoming orders, processing paperwork, maintaining and ordering lab stock, maintaining the lab, reconciling statements, and maintaining the hearing-aid database.
  • Provide departmental support functions, including assisting members with return appointments, receiving payments for hearing aids, and assisting the receptionist with member phone questions.
  • Perform other special duties as may be required.
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