Audio Visual Technician

City of Raleigh North Carolina • Raleigh, NC

6d • Onsite

About The Position

The Audio Visual (AV) Technician provides production support for Convention Center and Performing Arts Center events, which includes designing, implementing, configuring, troubleshooting, and maintaining moderately to highly complex AV technologies. With several hundred events held each year, work is performed on an as-needed basis, dependent upon client requirements and the schedule of events. The position requires flexibility in scheduling, including the ability to work a variety of shifts, which may include evenings, weekends, and holidays based on event schedules and operational needs. Candidates must be willing to adapt to changing schedules as necessary. The selected candidate will gain real-world, hands-on experience in supporting audio visual needs in a fast-paced, dynamic convention and entertainment venue. The ideal candidate has a background and solid understanding of AV technology and needs. A basic working knowledge and understanding of electrical circuits and standard electrical wiring also is needed, as well as knowledge of TCP/IP and the network stack and the proper use and function of hand and power tools.

Requirements

• High School diploma or G.E.D. equivalency
• 1 to 3 years' experience in audio visual and other associated entertainment/theatrical/presentation operations
• Basic working knowledge and understanding of electrical circuits and standard electrical wiring
• Knowledge of TCP/IP and the network stack
• Proper use and function of hand and power tools
• Computer programs for events and A/V programming
• Technical knowledge of lighting, A/V and logistics
• General understanding of computer networking and implementation
• Providing direction to others in the safe and correct operation of tools and equipment
• Organizing and maintaining materials, supplies, records and file
• Providing attention to detail in assignments
• Utilizing a computer and relevant software applications
• Comprehending reference books and manuals
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction
• Quickly and independently solve problems while under tight time constraints
• Climbing, balancing, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions

Nice To Haves

• 6 months of experience using audio visual technology in an event setting

Responsibilities

• Install needed equipment required for the success of event productions.
• Consult with clients to ensure they have the proper equipment for the success of their events.
• Perform routine, proactive maintenance on equipment to prevent equipment failures.
• Review and edit work orders to supply the proper equipment.
• Diagnose network and hardware issues, 1st tier helpdesk support, and support a knowledge base for AV systems with IT integrations (processors, AV laptops and software, etc.)
• Change and set up AV equipment between rooms and events in accordance with clients’ needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED