Audio Visual Systems Technician

Johns Hopkins Applied Physics Laboratory • Laurel, MD

3d

About The Position

The Audio Visual Systems Technician helps implement, maintain, and support meeting, conference, and presentation technologies across a campus serving more than 9,000 employees. Working with engineering, programming, and implementation teams, the technician installs and supports AV systems in conference rooms, auditoria, operations centers, and specialized meeting spaces serving groups of 5 to 500 users.

The role focuses on high-quality AV installation and customer service. It includes interpreting technical drawings, installing professional AV equipment and cabling, coordinating with customers on service requests and smaller installation efforts, and preparing completed installations for testing and commissioning. The technician also supports upgrades, equipment replacements, system modifications, and corrective work in existing AV spaces, and operates APL vehicles to reach conference rooms and specialized facilities.

Requirements

• High school diploma or equivalent.
• At least 3 years of relevant AV installation or integration experience.
• Experience installing AV systems and conference-room technologies.
• Experience reading and working from AV or related technical drawing sets.
• Experience running, terminating, testing, and labeling low-voltage cabling, including Category 6, coaxial, speaker, audio, and control cabling.
• Experience mounting and rigging displays, projectors, screens, cameras, speakers, and associated support hardware; installing equipment racks; and completing rack wiring.
• Clear and engaging customer-service skills.
• Experience working in overhead ceiling spaces and using ladders, man lifts, and/or scaffolding.
• Ability to lift 40–60 pounds.
• Ability to obtain a Secret security clearance; eligibility requires U.S. citizenship.
• Valid state-of-residence driver’s license in good standing.

Nice To Haves

• Industry certifications such as CTS, CTS-I, or manufacturer certifications from Crestron, Extron, Biamp, Q-SYS, Shure, Audinate/Dante, AMX, or similar manufacturers.
• Experience configuring professional AV equipment using tools such as Crestron Toolbox, Shure Designer, Dante Controller, Q-SYS Designer, or Biamp Tesira software.
• Experience supporting Zoom Rooms, Microsoft Teams Rooms, Webex, or similar enterprise conferencing systems.
• Familiarity with AV-over-IP and basic networking concepts, including IP addressing, VLANs, multicast, IGMP, and PoE.
• Experience loading or applying pre-developed network switch configurations.
• Experience with basic AV system engineering, site surveys, requirements gathering, or equipment selection.
• Experience creating or modifying AV documentation using AutoCAD, Visio, or similar tools.
• Experience with hardware- and software-based streaming codecs such as Haivision, VBrick, Cisco, or similar platforms.
• Experience with procurement, vendor coordination, or AV project implementation.
• Familiarity with digital signage platforms such as Omnivex Moxie, BrightSign, Appspace, Carousel, or similar enterprise signage systems.

Responsibilities

• Provide high-quality AV installation and customer service.
• Read and interpret AV drawing sets, signal-flow diagrams, rack elevations, cable schedules, and equipment details to complete installations with limited supervision.
• Install professional AV systems and equipment, including displays, projectors, cameras, microphones, loudspeakers, conferencing equipment, control devices, signal distribution equipment, and equipment racks.
• Safely mount and rig AV equipment and associated support hardware.
• Pull, terminate, label, and test low-voltage cabling, including Category 6, coaxial, speaker, audio, control, and other AV cabling.
• Communicate with customers about new service requests and smaller AV installation efforts, including basic site visits, requirements gathering, scheduling, and coordination.
• Work with AV System Engineers and programmers to implement designed systems and prepare installations for testing and commissioning.
• Support upgrades, equipment replacements, system modifications, and corrective work in existing AV spaces.
• Operate APL vehicles to conference rooms and specialized facilities.

Benefits

• Robust education assistance program.
• Unparalleled retirement contributions.
• Healthy work/life balance.
• Comprehensive benefits package for eligible staff, including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development.
• Potential sign-on bonus, relocation benefits, locality allowance, or discretionary payments for exceptional performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED