Audio Visual Field Specialist

Conference Technologies • Columbus, OH

9d

About The Position

Audio Visual Field Specialist CTI has been a leading AV provider since 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions. So, what are we looking for? We are looking for an AV Field Specialist for our Columbus branch whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody passionate about AV. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

Requirements

• Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them and treat them as such.
• Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
• AV/IT Networking: at least 4 years of c ompleting final product configuration, testing, and commissioning of system solutions

Nice To Haves

• Programming Audio Visual equipment is not required but it is a PLUS

Responsibilities

• Troubleshoot and resolve complex issues
• Complete final product configuration, testing, and commissioning of system solutions
• Conduct preventative maintenance to ensure all systems are operating at optimum levels
• Work with Programmers as needed to load updated files
• Customer service skills (Our clients deserve the best)
• Other tasks as assigned

Benefits

• A competitive base salary (DOE).
• Employer-matched medical and dental insurance (available after 60 days of employment).
• Employer matched 401K up to 3% (after 6 months of employment).
• Bonus eligibility that is based off a results oriented incentive plan (after 3 months of employment).
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment.
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Long and Short Term Disability 100% paid by CTI.
• Life Insurance 100% paid by CTI.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree