Audio Visual Field Specialist
About The Position
Audio Visual Field Specialist CTI has been a leading audio-visual provider for over 36 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking and friendly and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end audio-visual and Conference Solutions. So, what are we looking for? We are looking for an Audio Video Field Specialist for our Detroit branch whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Someone who is passionate about audio-visual technology . We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done. This is not an entry-level position; we are seeking someone with at least 4 years of experience wit h audio-visual integration in stallations, commissioning, and services.
Requirements
- Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them, and treat them as such.
- Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
- AV/IT Networking: Knowledge of the audio-visual integration industry is a must! At least 4 years of experience with audio-visual installations, commissioning, and service is required.
Nice To Haves
- Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
Responsibilities
- Troubleshoot and resolve complex issues
- Conduct preventative maintenance to ensure all systems are operating at optimum levels
- Work with Programmers as needed to load updated files
- Complete final product configuration, testing, and commissioning of system solutions
- Other tasks as assigned
Benefits
- A competitive base salary $55k-$80k+/yr (DOE).
- Employer-matched medical and dental insurance (available after 60 days of employment).
- Employer matched 401K up to 3% (after 6 months of employment).
- Monthly bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment).
- A graduated PTO program, all major holidays off, and three “floating” holidays are available upon your first day of employment.
- Special gifts for significant life events, such as marriage, childbirth, and house buying.
- Cell phone reimbursement plan.
- Long and Short Term Disability 100% paid by CTI.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
