Audio Visual (AV) Task Manager
About The Position
Intrepid Solutions is seeking an Audio Visual (AV) Integration/Maintenance Technician to join our Operations & Maintenance (O&M) Team comprised of AV Subject Matter Expert, AMX/Crestron/Extron programmers, engineers, integration, and maintenance technicians. The Audio Visual (AV) Task Manager is responsible for coordinating, scheduling, and overseeing audiovisual support services for classified and unclassified meetings, executive briefings, video teleconferences (VTCs), conferences, and special events within a secure government environment. This role serves as the primary liaison between customers, leadership, and technical teams to ensure seamless AV operations and exceptional customer support.
Requirements
- Active and current Top Secret (TS) upon application, required.
- The selected candidate would be required to acquire an SCI and CI Polygraph to meet the customer's onsite requirements.
- Active TS/SCI with CI poly is required to start and for onsite work.
- Bachelors degree in Communications Electronics, Networking, OR equivalent electronics technical program Certificate from an accredited Trade School, College or University.
- Active TS/SCI clearance with current CI Polygraph.
- 5+ years of experience supporting enterprise AV, VTC, or multimedia systems.
- Experience managing tasks, projects, or technical teams.
- Strong knowledge of AV technologies, conferencing platforms, and collaboration tools.
- Excellent communication, organizational, and customer service skills.
- Experience supporting Department of Defense (DoD), Intelligence Community (IC), or federal government customers preferred.
Nice To Haves
- Audio Visual (AV) related certifications, desired.
Responsibilities
- Manage daily AV operations, service requests, and event support activities.
- Coordinate and oversee AV support for meetings, briefings, VTCs, and special events.
- Lead and direct AV technicians to ensure timely and effective service delivery.
- Troubleshoot and resolve AV hardware, software, and connectivity issues.
- Maintain AV equipment inventories, documentation, and operational readiness.
- Provide executive-level support and customer engagement.
- Ensure compliance with security requirements, classified handling procedures, and organizational policies.
- Coordinate system maintenance, upgrades, and technology refresh efforts.
Benefits
- 401(k) with company matching
- Dental insurance
- Medical insurance
- Health Savings Account option
- Flexible Spending
- Vision insurance
- Life and Disability Insurance
- Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
- Paid Time Off
- Holiday pay
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What This Job Offers
Job Type
Full-time
Career Level
Senior
