Audio-Visual (A/V) Engineering Supervisor

Montgomery County•Norristown, PA

About The Position

The Audio-Visual (A/V) Engineering Supervisor leads the County’s A/V team and plays a critical role in delivering seamless, immersive experiences that enhance the County’s engagement with its constituents and peers. This position is responsible for supervising A/V technicians and support staff while overseeing the design, implementation, and maintenance of A/V systems for various applications, including video conferencing, in-person meetings, virtual court proceedings, and live events. In addition to providing hands-on technical leadership, the A/V Engineering Supervisor sets priorities, manages staff schedules and workload, develops team members, and collaborates with multiple departments to ensure the efficient and effective use of A/V technology, contributing to the County’s communication and operational success.

Requirements

Minimum of five (5) years of progressive A/V experience, including at least two (2) years in a lead, senior, or supervisory capacity.
Demonstrated experience supervising, scheduling, and developing technical staff.
Proven ability to manage vendors, contracts, and A/V project budgets.
Strong leadership, delegation, and team-building skills.
Experience conducting performance evaluations and providing coaching and constructive feedback.
Ability to plan and prioritize team workload across multiple concurrent projects and events.
Certifications such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design).
Experience with A/V control systems like Crestron, Extron, or AMX.
Proficiency in AutoCAD, Visio, or similar design software for system layouts.
Strong knowledge of networking and IP-based A/V solutions.
Familiarity with acoustics and sound system design principles.
Knowledge of video production and editing software.
Proven project management experience in leading A/V projects.
Strong diagnostic and troubleshooting capabilities.
Hands-on experience in the installation and configuration of A/V equipment.
Expertise in cabling, wiring, and electrical systems.
Excellent communication and customer service abilities.
Ability to explain technical concepts to non-technical users.
Strong organizational skills with attention to detail.
Flexibility to travel to various sites and work under pressure.
Willingness to stay current with evolving A/V technologies.
Ability to work both independently and as part of a team.
Technical writing skills for creating manuals and documentation.

Responsibilities

Supervise, mentor, and evaluate a team of A/V technicians and support staff, including assigning work, setting priorities, and managing daily schedules.
Provide leadership, coaching, and professional development to A/V staff, and conduct regular performance evaluations.
Participate in the hiring, onboarding, and training of A/V team members.
Establish and enforce A/V standards, policies, procedures, and best practices across County facilities.
Manage vendor and contractor relationships, including scoping work, reviewing quotes, and ensuring the quality of installations and services.
Plan and manage the A/V budget, equipment lifecycle, and capital replacement needs.
Serve as the primary point of escalation for complex A/V issues and high-profile events.
Design and implement audio-visual systems tailored to the County’s needs.
Oversee and coordinate vendors in the installation and setup of A/V equipment, such as projectors, sound systems, and video conferencing tools.
Perform routine maintenance and troubleshooting of A/V systems.
Configure and calibrate A/V equipment to ensure optimal performance.
Support virtual trials, hearings, and other court proceedings using tools like Zoom, Teams, or similar platforms.
Provide technical support and training for users on A/V system operations.
Collaborate with IT staff to integrate A/V systems into the County’s network infrastructure.
Manage and document the inventory of A/V equipment and accessories.
Stay updated on the latest A/V technologies and industry trends.
Assist in planning and executing live events, conferences, and presentations.
Customize control systems and user interfaces for user-friendly operation.
Create detailed system diagrams and technical documentation.
Ensure compliance with industry standards and regulations.