Audio/Video & Building Technology Specialist

Presbyterian Homes & Services•Roseville, MN

10d•$55,723 - $76,624•Onsite

About The Position

Presbyterian Homes & Services is seeking a Audio/Video & Building Technology Specialist to join their team. The Audio/Video and Building Technology Specialist is responsible for the installation, configuration, maintenance, and support of integrated audio/visual systems and building technology solutions. This role ensures reliable operation of presentation, conferencing, control, and smart building systems across facilities, supporting end users with both technical expertise and customer-focused service. The Audio/Video & Building Technology Specialist will office out of Roseville, MN and require travel between PHS communities. Reporting Structure This position reports to the Director of Information Technology. Responsibilities The Audio/Video & Building Technology Specialist is responsible for delivering PHS wide support and service for audio/visual (A/V) and building technology systems as part of the IT Operations team within PHS IT. This role ensures reliable, high-quality A/V experiences and building technology functionality across Presbyterian Homes and Services, supporting business operations, resident services, and staff collaboration.

Requirements

2-year technical degree or comparable work experience
Experience supporting various Audio\Video & Building Technologies including Channel insertion, Q[1]Sys and RTI Controls, Digital Signage, Video Conferencing technologies (MS Teams), Audio\Video signal distribution, Streaming platforms, access control systems (LenelS2), CCTV systems (Milestone).
Knowledge of AV technologies, computer technologies, computer networking, troubleshooting skills, access control, security systems and trends in technology.
In-depth technical understanding and demonstrated capability of one or more of the following: o AV Connected conference rooms o Larger community room\chapel sound systems with video integration o Channel insertion\cable TV distribution o Building Security Systems
Self-Starter with interest in researching industry trends.
Attention to detail and ability to solve problems quickly and see them through until completion.
Demonstrated ability to complete projects. Ability to Independently manage and prioritize workload.
Excellent customer interaction and communications skills. Ability to work with customers and colleagues in a professional manner during stressful situations.
Valid Driver’s License and ability to transport self between PHS communities.
Ability to maintain job performance and efficiency while remaining in compliance with policies and established procedures.
Ability to regularly lift and move objects weighing 25lbs - 30lbs with occasional lifts of objects up to 50lbs.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Responsibilities

Provide support and service delivery for End User Services team within PHS IT across Presbyterian Homes and Services.
Partner with PHS leadership, regional operations, and site leaders to gather requirements and design, build, test, deploy, and enhance IT Operations solutions and systems.
Collaborate with site leaders, cable TV providers, vendors, and consultants to support, maintain, and upgrade Audio/Video, Building Technology, and Security systems.
Ensure IT Operations meets establish Service Level Agreements, including response and resolution time expectations.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week: Health, and dental, including applicable HSA & FSA
Employer Contribution to HSA for eligible Health Plans
Life insurance (AD&D)
Retirement, with eligibility for an employer match
Holiday pay and extended sick
Full and Part-time benefits-eligible employment working between 20-29 hours per week: Vision insurance
Voluntary short-term & long-term disability
Accident & hospitalization coverage
Education assistance programs
All employees:
Accrue PTO (Paid time off)
Same-day pay
Employee assistance program (EAP)
College partnership educational discounts
Access to Learn to Live Resources