Audio/Video & Building Technology Specialist

Presbyterian Homes & Services Career Search Agents • Roseville, MN

12d

About The Position

Presbyterian Homes & Services is seeking a Audio/Video & Building Technology Specialist to join their team. The Audio/Video and Building Technology Specialist is responsible for the installation, configuration, maintenance, and support of integrated audio/visual systems and building technology solutions. This role ensures reliable operation of presentation, conferencing, control, and smart building systems across facilities, supporting end users with both technical expertise and customer-focused service. The Audio/Video & Building Technology Specialist will office out of Roseville, MN and require travel between PHS communities. This position reports to the Director of Information Technology.

Requirements

• 2-year technical degree or comparable work experience
• Experience supporting various Audio\Video & Building Technologies including Channel insertion, Q[1]Sys and RTI Controls, Digital Signage, Video Conferencing technologies (MS Teams), Audio\Video signal distribution, Streaming platforms, access control systems (LenelS2), CCTV systems (Milestone).
• Knowledge of AV technologies, computer technologies, computer networking, troubleshooting skills, access control, security systems and trends in technology.
• In-depth technical understanding and demonstrated capability of one or more of the following: o AV Connected conference rooms o Larger community room\chapel sound systems with video integration o Channel insertion\cable TV distribution o Building Security Systems
• Self-Starter with interest in researching industry trends.
• Attention to detail and ability to solve problems quickly and see them through until completion.
• Demonstrated ability to complete projects.
• Ability to Independently manage and prioritize workload.
• Excellent customer interaction and communications skills.
• Ability to work with customers and colleagues in a professional manner during stressful situations.
• Valid Driver’s License and ability to transport self between PHS communities.
• Ability to maintain job performance and efficiency while remaining in compliance with policies and established procedures.
• Ability to regularly lift and move objects weighing 25lbs - 30lbs with occasional lifts of objects up to 50lbs.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Responsibilities

• Provide support and service delivery for End User Services team within PHS IT across Presbyterian Homes and Services.
• Partner with PHS leadership, regional operations, and site leaders to gather requirements and design, build, test, deploy, and enhance IT Operations solutions and systems.
• Collaborate with site leaders, cable TV providers, vendors, and consultants to support, maintain, and upgrade Audio/Video, Building Technology, and Security systems.
• Ensure IT Operations meets establish Service Level Agreements, including response and resolution time expectations.

Benefits

• Full-time benefits-eligible employment begins at a minimum of 30 hours per week: Health, and dental, including applicable HSA & FSA Employer Contribution to HSA for eligible Health Plans Life insurance (AD&D) Retirement, with eligibility for an employer match Holiday pay and extended sick
• Full and Part-time benefits-eligible employment working between 20-29 hours per week: Vision insurance Voluntary short-term & long-term disability Accident & hospitalization coverage Education assistance programs
• All employees: Accrue PTO (Paid time off) Same-day pay Employee assistance program (EAP) College partnership educational discounts Access to Learn to Live Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree