About The Position

We're looking for detail-oriented Audio Raters to evaluate conversations between users and AI voice agents. You'll listen to recorded interactions and assess the quality of the AI agent's responses across two key dimensions: Content (helpfulness, relevance, appropriateness) and Prosody (naturalness, pacing, expressiveness of the voice). You will also write a short, specific, and clear justification for each score given.

Requirements

  • Strong listening and attention-to-detail skills
  • Ability to give consistent, well-reasoned ratings
  • Clear, concise written communication
  • Reliable availability for ~10 hours/week

Responsibilities

  • Listen carefully to recorded conversations between a person and an AI voice agent
  • Rate each of the agent's turns on two independent 1–5 scales: Content – Was the response helpful, relevant, and appropriate? Prosody – Did the voice sound natural, well-paced, and expressive?
  • Write a short, specific, and clear justification for each score given
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