AUCTION DEALER SERVICES CLERK

United Fidelity Bank • Orlando, FL

1d • Onsite

About The Position

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

Requirements

• High School Diploma or equivalent required
• 1 year of clerical and/or customer service experience required
• Effective communication skills, problem solving and customer service skills required
• Good computer software skills required including Microsoft Office, including Microsoft Word, Excel, and Outlook
• Ability to multitask in a fast paced environment

Nice To Haves

• Auction experience strongly preferred
• Experience with Auction Edge/ASI auction systems a plus

Responsibilities

• Greets customers
• Answers incoming phone calls
• Collects vehicle payments
• Works the front counter on sale days
• Processes credit card payments
• Prints gate release passes
• Tracks bills of lading
• Processes vendor invoices
• Organizes business checks
• Maintains and updates the current dealer database and files
• Efficiently entering vehicle information, as provided by sellers, into the auction system
• Entering accurate floor prices for all vehicles
• Maintaining appropriate dealer files and updating as needed
• Initiating phone calls to customers who have won the bid on a vehicle but not yet paid for it
• Managing flooring financing by compiling reports and invoices and mailing to each flooring company weekly
• Entering vehicle inspection and announcement information into the auction system (ASI)
• Working the counter on sale day, registering new dealers, printing bidder badges and answering customer questions
• Accepting credit card payments for miscellaneous fees such as late fees, buy fees, border permits or storage fees
• Printing out gate release passes for vehicles that have been sold and paid for
• Managing a spreadsheet to track bills of lading and invoices for each vehicle
• Providing back up for the Dealer Registration Associate on an “as needed” basis

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED