Attorney Support Manager

Latham & Watkins LLP • Los Angeles, CA

16d • $155,000 - $170,000 • Onsite

About The Position

As an Attorney Support Manager, you will be responsible for establishing strategic and operational priorities for the attorney support teams in the office, which includes organizing, supervising and developing attorney support staff. This role will be located in our Los Angeles office and will oversee attorney support personnel across both our Los Angeles and Los Angeles Downtown offices. Please note that this role may require working in-office up to five (5) days per week.

Requirements

• Excellent leadership skills (e.g. organizing, planning, problem-solving and decision-making) necessary for effective management
• Extensive people management experience with a demonstrated ability to lead, develop, coach, and inspire high-performing teams through growth, change, and evolving business needs
• Ability to use independent judgment and discretion when making decisions
• Strong business and financial acumen
• Excellent interpersonal and communication skills
• A strategic, growth-oriented mindset
• Knowledge and proficiency in PC applications, including MS Office
• A Bachelor’s degree or equivalent
• A minimum of eight (8) years of relevant experience
• A minimum of six (6) years of experience in a supervisory/management capacity, preferably in a law firm

Nice To Haves

• Experience driving change initiatives
• Legal secretarial experience, preferably
• Experience in a US law firm, preferably

Responsibilities

• Establishing strategic and operational priorities for the attorney support functions in the office while working closely with the Director of Administration and Global Business Support to ensure priorities are aligned with the office strategic priorities and global ASA platform
• Monitoring workflow and coordination of assignments based upon daily Firm and client needs
• Coaching and counselling attorney support team members, as needed
• Establishing effective communication with the attorney support staff regarding firm policies, procedures and expectations as well as conducting attorney support staff meetings as necessary and in line with department guidelines
• Managing the performance review process, incorporating all appropriate feedback; recommending salary increases and discretionary bonuses for attorney support staff, and delivering performance messages in line with departmental guidelines
• Supporting billing operations, partnering with the Finance team and Director of Administration to monitor billing progress, maintain billing data integrity, identify process improvements, and ensure consistent training and support for all billing-related procedures and systems
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Generous total compensation package with bonuses awarded in recognition of both individual and firm performance
• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year
• PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level