Attorney Support Manager

Latham & Watkins LLP • Los Angeles, CA

18d • $155,000 - $170,000 • Onsite

About The Position

The Attorney Support Manager is an integral part of Latham’s Attorney Support team. This role will be responsible for establishing strategic and operational priorities for the Attorney Support team in the office, which includes organizing, supervising and developing attorney support staff. This role will be located in our Los Angeles office and will oversee attorney support personnel across both our Los Angeles and Los Angeles Downtown offices. Please note that this role may require working in-office up to five (5) days per week.

Requirements

• A Bachelor’s degree or equivalent
• A minimum of eight (8) years of relevant experience
• A minimum of six (6) years of experience in a supervisory/management role, preferably in a law firm or legal environment
• Legal secretarial experience, preferably
• Extensive people management experience with a demonstrated ability to lead, develop, coach, and inspire high-performing teams through growth, change, and evolving business needs
• Experience driving change initiatives

Nice To Haves

• Demonstrate excellent leadership skills (e.g. organizing, planning, problem-solving and decision-making) necessary for effective management
• Exhibit well-developed, professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the firm
• Possess the ability to work in a team environment with a strong customer service focus

Responsibilities

• Monitoring workflows and coordinating support assignments based upon daily firm and client needs
• Establishing effective communication with the attorney support staff regarding firm policies, procedures, and expectations, as well as conducting attorney support staff meetings as necessary and in line with department guidelines
• Managing the performance review process, incorporating all appropriate feedback and delivering performance messages in line with departmental guidelines
• Supporting billing operations, working closely with the Finance team and Director of Administration to monitor billing progress, maintain billing data integrity, identify process improvements, and ensure consistent training and support for all billing-related procedures and systems
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree