Attending Physicians Statement APS Representative

Alfa Insurance•Montgomery, AL

14d

About The Position

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. Working as an Attending Physicians Statement (APS) Representative for Alfa Insurance offers a great opportunity to work in a fast-paced environment and make a positive impact on the company’s risk management process. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community. As an Attending Physicians Statement (APS) Representative, you will need to use crucial communication skills to effectively obtain information in the fastest way possible with each medical office. We are looking for someone with excellent decision-making skills who has an attention for detail for the task of ensuring that vendor information is up to date and making sure medical offices are paid correctly. You will be part of a team that values collaboration, innovation, and excellence. We value opportunities for our employees to grow professionally and develop their skill set. Join our company and help us make a difference! Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.

Requirements

High school diploma, some college preferred but may be substituted with 1 year of equivalent office experience.
2 years Insurance experience specifically in underwriting, billing or claims departments.
Alfa administered skills tests
Customer Service experience.
Strong communication skills.
Typing – minimum 40 words per minute preferred.

Responsibilities

Provide initial contact to obtain APS orders from medical offices in a timely manner and verify the contact and tax ID information on each order, including records for post issue audits.
Provide correct payment for the APS using a credit card on initial contact to make the process faster when able.
Answer/respond/direct all incoming calls and emails from medical offices, agents, district managers, policyholders, and vendors to obtain the needed APS
Research policy numbers to satisfy the proper requirements on incoming faxes and emails.
Accurately change the status of documents that are received and correctly scan each document to the imaging system to positively impact the timeliness of the risk decisions being made by the Underwriters during policy issue.
Aid in maintaining the 1099 database with the APS Administrator and Tax department on a routine basis to assure our providers are being paid correctly and promptly.
Maintain a courteous working relationship with medical offices and vendors to assure Alfa is being represented in a positive manner.
Education/training/other misc. tasks to improve the efficiency of the Life Underwriting Department assisting with special projects administered by the Supervisor/Analyst/Administrator.

Benefits

Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Opportunity for annual performance bonus
Discounts on your auto insurance (underwriting approval required)
Benefits include: health, dental, supplemental cancer, vision insurance and 401(k) plan
Paid Time Off Bank to include 3 days, available after first 80 hours worked
Short-term and long-term disability
Flexible Healthcare and Childcare spending accounts for tax savings
Opportunities for advancement
Continuous training and support throughout your career with Alfa
College tuition discounts at various colleges in Alabama
Fitness center
Onsite cafeteria