ADC Attendant - Part Time
About The Position
The Attended Donation Center (ADC) Attendant is responsible for accepting donations from the public, treating donors and donations with respect, and assisting donors with unloading items. The role involves providing donation tax receipts, thanking donors, and maintaining the cleanliness and orderliness of the ADC. The attendant must also ensure safe conditions for donors and staff, manage donation storage efficiently, and maintain accurate records of daily donors. Cross-training in other areas may be required, and attendants have the discretion to politely refuse donations that do not meet Goodwill's standards.
Requirements
- Good work habits, such as acceptable attitude and punctuality.
- Respond appropriately to supervision.
- Possess adequate physical endurance to work at industrial standards.
- Able to regularly lift up to 25 pounds.
- Able to occasionally lift and/or move up to 50 pounds.
Nice To Haves
- High school graduate or equivalent preferred.
- On-the-job training is provided.
Responsibilities
- Accept donations from the general public.
- Treat all donors and all donations with respect.
- Assist every donor in the unloading of donated items from donor's vehicles.
- Offer every donor a donation tax receipt and sign all receipts acknowledging acceptance of donations.
- Thank every donor for their donation.
- Dress appropriately in accordance with Goodwill dress code.
- Demonstrate effective communication of the Goodwill Mission to donors.
- Maintain interior and exterior of the ADC assuring cleanliness, neatness, and orderliness throughout the day.
- Maintain safe conditions for donors and staff and perform proper fire safety procedures.
- Promptly report any accidents/incidents and unsafe conditions to supervisor.
- In the winter, assure that donor access is kept clear of snow and ice.
- Store donations in such a way that all available ADC/trailer space is utilized, while stacking in a safe and orderly manner.
- Pack all loose donations into bags or boxes.
- Immediately place all donations left outside in the off hours inside.
- Work at a pace which insures no backup or overflow of donations to exterior of ADC.
- Maintain accurate record of total daily donors.
- Assist in the loading and unloading of Goodwill trucks.
- Cross train in other areas as needed.
- Politely refuse any donation that does not meet Goodwill's standards.
- Follow the policies, procedures and special instructions set down by management.
- Investigate and report unsatisfactory conditions in the locations to the appropriate management.
- Report customer complaints to the appropriate management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
