Attendant | Part-Time | Kansas Athletics Performance Dining

Oak View Group•Lawrence, KS

2d•Onsite

About The Position

The Attendant is responsible for serving guests in our designated Performance Dining and Premium Game Day catering areas. The Attendant must be personable and able to work in an ever-changing fast-paced environment. The Attendant must maintain excellent attendance and be available to work events as scheduled per business need.

Requirements

High school diploma or equivalent preferred.
Must be available to work 25 hours per week.
At least 1 year of experience serving in a catering setting.
Possess a valid food handling and alcohol service certificate if required by state and federal regulations (or be willing to obtain one within a 30-day timeframe from the date of hire).
Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers, and guests.
Ability to work a flexible schedule including early mornings, nights, weekends, some holidays, and long hours.
Ability to prioritize tasks in a fast-paced environment.
Excellent customer service, organization, and time management.
Ability to work with a variety of personalities, keeping a positive attitude and a solution-based outlook.
Ability to work independently with minimal supervision.
Ability to remain focused in a loud and busy environment.

Responsibilities

Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
Take pride in personal appearance, reporting to work in neat and clean clothing and maintaining well-groomed hair and personal hygiene as established by company policy.
Responsible for assisting with the setting up of food service areas within specific suites and club areas based upon the catering order.
Ensures all assigned catering areas are set prior to the event based upon communication from the Premium Manager or Assistant Premium Manager.
Responsible for organization and preparation of events in assigned locations.
Responsible for assisting in closing out spaces per event and ensuring correct inventory takes place.
Monitor and maintain food quality and appearance throughout the event.
Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
Monitor and enforce safe alcohol policies and procedures.
Monitor and maintain inventory control and product requisition fulfillment.
Have full knowledge of catering menu items and accompaniments.
Responsible for observing guests to respond to any additional requests.
Responsible for ensuring suites have all necessary serving ware.
Maintains sanitation, health, and safety standards in work areas.
Assured that the location equipment is operable and clean prior to the start of the event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
All other duties assigned by the managers and supervisors.