Attendant - Donation Center | Slidell, LA

America's Thrift Stores•Slidell, LA

1d•Onsite

About The Position

America’s Thrift is seeking a dedicated Attendant - Store Donations to support its donation collection programs. The role maintains clean, organized, and efficient outdoor donation collection sites while providing donors with a positive customer-service experience. Attendants greet donors, accept and organize reusable goods, record donation activity, and share how donations support the company’s mission and charity partners. The position is suited to self-motivated people who work well in fast-paced environments and are committed to operational excellence. The work takes place outdoors at donation trailer sites and collection boxes, in varying weather conditions. It involves frequent physical activity, including standing and walking for extended periods, handling donated merchandise, and using basic material-handling equipment. The Attendant reports to the Dock Supervisor.

Requirements

Must be at least 18 years of age.
Strong customer service and interpersonal skills.
Detail-oriented, with the ability to track and report donations accurately.
Ability to multitask and manage multiple responsibilities effectively.
Must successfully complete a background check, motor vehicle record check, and drug screen.
Ability to stand and walk for extended periods, primarily on concrete and other hard surfaces.
Ability to regularly lift, carry, move, and handle donated merchandise weighing up to 50 pounds.
Ability to push and pull carts, hand trucks, dollies, and donated merchandise weighing up to 25 pounds.
Ability to bend, stoop, squat, kneel, crouch, reach, and twist regularly; reach at waist level, above shoulder level, and overhead.
Ability to safely climb steps or ladders as required and to work around donation trailers, collection boxes, parking lots, and loading areas.
Ability to safely operate hand trucks, dollies, carts, and other basic material-handling equipment.
Ability to perform repetitive grasping, handling, reaching, and movement of merchandise throughout the work shift.
Sufficient vision, hearing, communication, balance, coordination, and mobility to safely perform the role.
Ability to work outdoors for extended periods in varying conditions, including heat, cold, humidity, wind, and rain.
Ability to work in an environment that may include dust, dirt, odors, and donated merchandise in varying conditions.

Responsibilities

Greet donors and accept donations at designated outdoor trailer sites.
Maintain, clean, and organize donation trailer sites and collection boxes in accordance with company standards.
Safely load, unload, stack, and organize donated merchandise.
Provide exceptional customer service and create a welcoming experience for donors.
Educate donors and the public about the company’s mission and the impact of their contributions.
Maintain positive relationships with donors and the community.
Accurately record and report daily donation activity.
Follow company safety procedures and operational standards.
Use carts, hand trucks, dollies, and other basic material-handling equipment to move donated items.
Perform other duties as assigned by management.