Attendant - Slot Floor

Bally's Chicago•Rock Island, IL

17h•$15•Onsite

About The Position

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you. As a Slot Floor Attendant, you will provide timely and efficient slot service to casino patrons. This position's wage is $15 plus tips! This position also has the opportunity to dual rate to Slot Shift Manager!

Requirements

High School graduate or equivalent
Excellent customer service skills
Respond to visual and aural cues
Read, write, speak, and understand English
Able to work flexible shifts
Operate in mentally and physically stressful situations
Excellent written and verbal communication skills
Must be willing to do some mechanical and troubleshooting of slot machines
Must possess cash handling skills
Must be able to work nights, weekends, and holidays.
Basic computer skills
Physically mobile with reasonable accommodations
Must be able to bend, twist, push, and pull
Able to wear earpieces and use a radio
The work environment contains bright lights, loud noise, and stressful situations.
Able to be confined to a small area for a long period of time
Pass a company background investigation
Must be 21 years of age

Responsibilities

Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
Understand the essential functions of the slot machines and game themes
Process transactions related to slot operations, including jackpots, paper fills, wallet buys
Ensures department adheres to all regulatory, departmental and company policies and procedures.
Knowledge of all promotions and events.
Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
Maintain professional radio etiquette
Recognize and respond to minors in the casino
Recognize signs of problem gaming an alcohol intoxication and report any issues to management
Support the integrity of gaming on the floor