Attendant / Porter

Propark Mobility • Providence, RI

9d • Onsite

About The Position

Propark Mobility is currently hiring Porters for full-time and part-time opportunities to start immediately. This role involves performing cleaning tasks, maintaining facility cleanliness, ensuring safety and security of equipment, managing supplies, operating cleaning equipment, and assisting with snow removal. Additionally, the position requires directing patrons, issuing tickets, processing transactions, completing daily paperwork, and providing excellent customer service according to company standards.

Requirements

• Must be at least 18 years old.
• Must possess a valid driver's license, if applicable.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Nice To Haves

• Customer service: 1 year+

Responsibilities

• Perform all cleaning tasks noted on the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter, and debris are removed from all areas of the facility.
• Sweep and pick up around the entrances and exits to the garage and stairwells, as well as clean surface area rails, etc. on all levels, the booth, the office and rest rooms, as directed.
• Empty all trashcans in the garage, the booth, and the office.
• Responsible for safety and security of company equipment.
• Report any known, observed, or suspected violations of company policy, safety hazard, or any unusual occurrence(s) to the regional and/or account managers in a timely manner.
• Pick-up and delivery of winter supplies, sand, salt, fuel, power equipment, vehicles, etc., as applicable per location.
• Maintain an inventory of janitorial supplies and submit requests to re-stock supplies as needed.
• Operate necessary equipment for cleaning and maintaining the facility.
• Shovel, plow, or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager if and when needed.
• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner.

Benefits

• We promote from within - park your career here!
• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness programs
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation (FT Employees)
• Extra day-off on your birthday (FT Employees)
• Benefits Package (FT Employees) - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed