Attendant - Plum Lounge

Hard Rock Hotel & Casino Ottawa•Tejon, NM

2d•Onsite

About The Position

The Attendant – Plum Lounge is primarily responsible for assisting servers by cleaning tables and maintaining clean and well-stocked side stations. This role also supports the kitchen by expediting the service process to ensure a smooth flow of service throughout the dining room. Team members are considered key to the company's success, and their health and well-being are important. The company offers a comprehensive benefits package to help team members stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status.

Requirements

Minimum six (6) months of related experience required.
Able to work a varied work schedule to include nights, weekends, and holidays.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Be flexible and adaptable to change.
Strong leadership and interpersonal skills.
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate.
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.

Responsibilities

Assist the food servers and bus person with cleaning and resetting the tables.
Perform all side work duties assigned and maintain the cleanliness of the restaurant within health code standards.
Describe menu items accurately always using proper verbiage.
Answer any menu questions including specials, beverage menu and wine menu.
Set-up / Replenish side station with polished china, glassware and silverware throughout the shift.
Set-up / Replenish side station with ice, dry goods, paper products, juices, cut fruits, and garnishes throughout the shift.
Maintain cleanliness of work areas throughout the shift.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
Notify management of maintenance repair issues.
Complete other job- related duties as requested by management.