Attendant - Guest Room

Bally's Chicago•Dover, DE

78d•$18•Onsite

About The Position

This role is responsible for ensuring the cleanliness and readiness of hotel rooms and bathrooms. The Attendant will manage all aspects of room cleanliness, paying close attention to details like window treatments, replenishing bathroom amenities, and ensuring room lighting is functional. They are also responsible for reporting any damaged or missing guestroom items to supervisory staff and promptly notifying when a room is ready for new guests. The position involves participating in daily inspections, providing exceptional customer service, working safely, communicating effectively, and adhering to all relevant policies and procedures, including the company's recycling program standards. Other duties may be assigned as needed.

Requirements

Must be able to understand and communicate in English and possess good communication skills.
Must be friendly and cooperative.
Must be able to successfully pass a background check.
Must present an overall professional appearance and report to work in appropriate attire.

Responsibilities

Ensures the hotel rooms and bathrooms are clean.
Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting.
Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.
Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.
Participates in daily inspections of section completed with supervisory staff.
Provides exceptional customer service.
Work safely, following all established safety rules and regulations.
Communicate effectively with co-workers, supervisors and guests.
Follow all relevant policies and procedures.
Complies with the company’s recycling program standards.
Perform other duties as assigned.