ATM Coordinator
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an ATM Coordinator within PNC's ATM organization, you will be based in remotely in Philadelphia, PA. Schedule: Sunday - Thursday 8:00 am - 4:30 pm EST Preferred Experience: Knowledge of ATM Servicing This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
- Typically requires 3+ years experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Associates
- No Required Certification(s)
- No Required License(s)
Nice To Haves
- Knowledge of ATM Servicing
- Accountability
- Customer Service
- Leveraging Technology
- Microsoft Windows
- Personal Initiative
- Prioritization
- Researching
- Results-Oriented
Responsibilities
- Coordinates assigned Branch and Off-Site ATM machines to provide maximum availability and functionality and meet business objectives.
- Primary operational and support function for the ATMs in assigned territory.
- Dispatches technicians to troubleshoot and repair out-of-order equipment.
- Analyzes service problems and guides technicians in methods of problem resolution.
- Serves as point of contact for internal an external customers as required to meet business objectives.
- Administers a schedule for routine preventive maintenance.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
