Atlassian Jira Cloud Administrator

TEKsystems • Irvine, CA

3d • $65 - $73 • Onsite

About The Position

We are seeking an experienced Atlassian Administrator to support and optimize the Atlassian Jira Cloud environment. This individual will manage core collaboration and ticketing tools including Jira, Confluence, and Jira Service Management, while ensuring scalability, efficiency, and adherence to best practices.

Requirements

• Atlassian Cloud
• Jira Administration
• Confluence Administration
• Jira Service Management
• Atlassian ecosystem experience
• Must be Atlassian Cloud (not server/data center)
• Strong hands-on experience administering Jira (primary tool)
• Strong hands-on experience administering Jira Service Management (ticketing/support workflows)
• Strong hands-on experience administering Confluence
• Experience working within multi-tool Atlassian SaaS environments
• Ability to manage workflows, projects, templates
• Ability to support end users (ticketing + troubleshooting)
• Ability to maintain governance and best practices
• Comfortable working in a lean team environment (high ownership)

Nice To Haves

• Jira Cloud – issue tracking, project management, and agile development
• Confluence Cloud – team documentation and knowledge sharing
• Trello – visual task and workflow management (Kanban boards)
• Bitbucket Cloud – Git code repository hosting and collaboration
• Jira Service Management – IT service desk and support management
• Jira Work Management – business team task and project tracking
• Opsgenie – incident alerting and on-call management
• Statuspage – system status communication and incident updates
• Atlas – project tracking and team status reporting

Responsibilities

• Administering and maintaining Atlassian Cloud tools
• Configuring Jira workflows and Confluence spaces/templates
• Supporting users via Jira Service Management ticketing
• Developing and maintaining Confluence knowledge base documentation
• Training users on tools, features, and best practices
• Driving operational improvements across the Atlassian ecosystem
• Supporting reporting and insights via Atlassian Analytics
• Enforcing governance and scalable practices across all tools

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed