Atlassian Administrator

Penske•Tampa, FL

About The Position

As a Penske Systems Administrator – Atlassian, you will be working with the IT organization, agile practice, and governance teams to support the SDLC and other processes with the Atlassian tools. You will research, create, configure, test, administrate and maintain JIRA, Confluence, various integrations, and plugins both in the Cloud and On Premise. Your primary objective will be the technical oversight and administration for the suite of Atlassian products used across IT. You'll work directly with various teams across the org to support, maintain, and build solutions to support the strategy and growth of the IT Org.

Requirements

Atlassian Administrator experience
Experience with JIRA and Confluence
Experience with Cloud and On Premise environments
Experience integrating various services
Experience creating and supporting JIRA projects, queries, and reports
Experience creating and maintaining custom workflows, screens, fields, and templates
Experience working with server and database teams
Experience researching, evaluating, installing, configuring, testing, and managing add-ons, plug-ins, and extensions
Experience managing and updating software and licenses
Experience researching and implementing Atlassian best practices
Experience contributing to discussions regarding security, privacy, and governance
Experience as an SME for JIRA-related projects
Experience troubleshooting and fixing errors common to Jira applications
Experience with day-to-day operational support activities and strategic planning initiatives involving JIRA
Ability to write custom JQL (Jira Query Language)

Responsibilities

Create, manage, and support all administrative functions associated with the Atlassian product suite including Jira Software and Confluence.
Manage user accounts, groups, and permissions schemes to projects.
Confluence environment, space administration – Space creation and settings permissions for security
Integrate various services internal and external to the enterprise.
Create and provide support for JIRA projects, queries, and reports.
Create and maintain custom workflows, screens, fields, and templates, and provide ongoing support and configuration maintenance.
Work with the server and database team to assure solid administration of the servers and Oracle environments supporting the Atlassian tools.
Research, evaluate, install, configure, test, and manage add-ons, plug-ins, and extensions.
Manage and update software and licenses.
Research and implement Atlassian best practices.
Contribute in discussions regarding security, privacy, and governance within our Atlassian suite.
Act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization.
Troubleshoot and fix errors common to Jira applications.
Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA.
Ability to write custom JQL (Jira Query Language)
Other projects/tasks as assigned.