FWS Athletics Student Assistant

Kentucky State University•Frankfort, KY

5d•Onsite

About The Position

This role involves assisting with various aspects of the Athletics department, including communications, digital media, game-day operations, statistics and broadcasting, marketing, promotions, fan engagement, ticketing, customer service, and administrative support. The position requires a student enrolled in the Federal Work-Study Program and offers a maximum of 20 hours per week. The assistant will gain experience in a fast-paced athletic environment, supporting multiple facets of the department's operations.

Requirements

Must be an enrolled student who meets the University’s eligibility requirements for the Federal Work-Study Program.
Must demonstrate reliability, professionalism, and attention to detail.
Must possess effective written and verbal communication skills.
Must be able to work independently and collaboratively.
Must be willing to work selected evenings, weekends, and athletic events.
Must be able to follow instructions and operate in a fast-paced environment.
Must work ALL home games.
Basic experience with Microsoft Office, Google Workspace, social media platforms or digital technology is preferred.

Nice To Haves

Interest in athletics administration, communications, marketing, journalism, broadcasting, photography, graphic design, or event management.
Experience using Adobe Creative Cloud, Canva, video editing software, statistical software, or content management systems.
Previous experience working athletic events or participating in student organizations.
Knowledge of collegiate athletics and basic sports terminology.
Ability to take photographs, record video, or create digital content.
Strong customer service and organizational skills.

Responsibilities

Assist with the creation, scheduling, and distribution of content for departmental social media platforms.
Update team schedules, rosters, statistics, records, biographies, and other information on the athletics website.
Develop graphics, promotional materials, game-day content, and other digital media assets.
Capture photographs and short-form video content during practices, games, community service activities, and special events.
Assist with writing or gathering information for game previews, recaps, press releases, student-athlete features, and departmental announcements.
Monitor athletic department social media accounts and identify opportunities to promote student-athletes, coaches, teams, and departmental initiatives.
Maintain organized digital files for photographs, videos, graphics, statistics, and other departmental content.
Assist with distributing final scores, statistics, and other postgame information.
Assist with the setup and breakdown of athletic events, including signage, tables, equipment, credentials, promotional materials, and media areas.
Support press box, scorer’s table, ticketing, hospitality, and venue operations.
Assist with team, official, media, and guest check-in procedures.
Distribute credentials, game programs, rosters, statistics, and other event materials.
Serve as a game-day runner between the press box, scorer’s table, locker rooms, ticketing areas, and event administration.
Assist with in-game promotions, public-address information, music, video board content, and sponsor recognition.
Help monitor entrances, seating areas, media locations, and other designated operational areas.
Assist with postgame cleanup, equipment storage, and event documentation.
Report operational concerns, safety issues, or guest service problems to the appropriate athletics staff member.
Assist with the preparation and operation of statistical and broadcast equipment.
Verify rosters, starting lineups, uniform numbers, and game information before events.
Assist statistical personnel with spotting, stat entry, score verification, and distribution of statistical reports when properly trained.
Support livestream and broadcast productions as a camera operator, production assistant, graphics operator, or other assigned role.
Assist with testing cameras, computers, headsets, internet connections, audio equipment, and other production technology.
Help prepare broadcast graphics, starting lineups, sponsor elements, and other in-game content.
Maintain a professional and quiet working environment in press box and broadcast areas.
Assist with archiving broadcasts, game footage, and statistical files following events.
Assist with the implementation of athletic marketing and promotional plans.
Distribute posters, schedules, flyers, and other promotional materials across campus and within the community.
Assist with student engagement initiatives, theme nights, giveaways, and in-game promotions.
Support sponsor activation and ensure that required signage, announcements, and digital elements are displayed correctly.
Help organize promotional inventory and track the distribution of giveaway items.
Assist with community outreach activities, campus events, and student-athlete engagement initiatives.
Represent the Department of Athletics at promotional tables, orientations, campus programs, and community events.
Assist with ticket scanning, ticket sales, will-call operations, and guest entry procedures.
Provide clear and professional assistance to spectators regarding tickets, seating, parking, and venue policies.
Help prepare ticketing materials, signs, scanners, and entry stations before events.
Assist with maintaining accurate attendance and ticketing records.
Direct guests to appropriate entrances, seating sections, and service areas.
Escalate ticketing concerns, payment issues, or guest complaints to the designated supervisor.
Protect confidential customer and transaction information.
Assist with general office responsibilities, including data entry, filing, copying, scanning, and organizing departmental records.
Help maintain calendars, event schedules, contact lists, inventory records, and operational checklists.
Assist with researching opponents, vendors, media contacts, sponsors, and other departmental needs.
Help prepare meeting materials, event documents, reports, and presentations.
Assist with organizing credentials, contracts, invoices, purchase documentation, and other records as directed.
Maintain an organized and professional work area.
Complete special projects assigned by the Assistant Athletic Director or other authorized athletics staff.