Athletics Receptionist/Greeter (Part-time)

KANSAS ATHLETICS•Lawrence, KS

6d•$10 - $0•Onsite

About The Position

The Athletics Receptionist/Greeter will be a gatekeeper for anyone who enters the Wagnon Student-Athlete Center. This is a part-time position (15-18 hours per week) and will be responsible for welcoming all Kansas Athletics guests, visitors and prospects in a friendly, positive manner; answer phones, transfer calls, answer questions, give directions, and manage the flow of traffic in the lobby.

Requirements

High School Diploma or GED equivalent
A minimum of one-year professional working experience in an office setting
Ability to work a minimum of 8-16 hours per week, including consistent Friday availability
Prior work experience using an email program (Outlook, Gmail, Yahoo, etc.)
Excellent customer service focus and skills
Demonstrated excellent verbal and written communication skills
Demonstrated initiative, attention to detail and follow-through
Ability to effectively communicate with people in a pleasant and professional manner and demonstrate professional phone etiquette
Proven high level of confidentiality and integrity
Must be available and willing to commit to an average of 15 hours per week, and actively demonstrate commitment by maintaining a consistent and predictable work schedule.

Nice To Haves

Prior work experience using Microsoft Office (Outlook, Word, Excel, etc.)

Responsibilities

Provide excellent customer service to all guests, visitors, vendors, student-athlete prospects who enter the Wagnon Student-Athlete Center.
Provide general reception duties, including attention to walk-in traffic, incoming and transfer phone calls, correspondence with Kansas Athletics staff members, handle basic inquiries, provide directions, notify staff when someone is there to meet or visit them, and manage the overall flow of traffic in the lobby.
Open the Wagnon Student-Athlete Center (e.g., turn on lights, etc.) and maintain a positive and welcoming atmosphere by maintaining a clean and tidy reception area.
Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system.
Assist the Athletics department staff and student-athletes by communicating regarding items lost or found.
Maintain confidentiality and integrity with office staff and team-related situations or issues.
Performs other tasks as assigned by the Director of Athletics or their designee.