Athletic Trainer/DME Field Service Representative (Metro New York)

Enovis•New York, NY

5d•Onsite

About The Position

Enovis Corporation is an innovation-driven medical technology growth company focused on developing clinically differentiated solutions for better patient outcomes and workflow transformation. The Field Services Team plays an integral part in advancing medical technology and patient care. This role involves working in a fast-moving, patient-focused setting within the orthopedic sector, utilizing brands like DonJoy, Aircast, ProCare, and Exos. The Field Service Representative will be responsible for patient care, Durable Medical Equipment (DME), and serving as a liaison between customers, Enovis, and the Sales Team.

Requirements

A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
Minimum of 2 years’ experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience.
Demonstrated patient care experience.
Bachelor’s Degree in a related field.
Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
Must possess a valid Driver’s License and current automobile insurance.

Nice To Haves

Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

Responsibilities

Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs.
Provides routine customer service to patients, physicians, physician assistants, and other clinical staff.
Performs inventory management and participates in required audits.
Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
Serves as a liaison between the customer, Enovis, and the Sales Team.
Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.