Athletic Club Desk

Woodstock Inn & Resort•Woodstock, VT

5d•Onsite

About The Position

The Woodstock Athletic Club at Woodstock Inn & Resort is the area’s premier facility for health and recreation. The club offers lessons from USPTA-certified instructors, court rentals, swimming, cardio and weight equipment, movement and cycling studios, outdoor trails, fitness and yoga classes, and an indoor pool 一 all under its 42,000-square-foot roof. The Athletic Club Desk Representative will serve as the first point of contact for all members and guests and ensure an outstanding experience for all who visit.

Requirements

Minimum 18 years of age.
Must thrive in fast paced environment.
Experience with multi-tasking, computer skills and organizational skills with attention to detail.
Must be able to lift and carry up to 50lbs.
Ability to bend and reach, sometimes overhead, as applicable to task.
Ability to stand for 8 hours per shift.
Work cohesively with co-workers as part of a team.

Nice To Haves

Previous experience in customer service industry or in fitness industry preferred.
Hospitality background and fitness background preferred but not required.

Responsibilities

Competence in Mindbody software, including statistics, payment processing and end-of-day closing procedures.
Court scheduling.
Acknowledge and greet all guests/members, anticipate guest/member needs, and respond to guest/member inquiries and comments.
Monitor and maintain cleanliness, sanitation and organization of assigned work area and public areas.
Maintain a professional demeanor and appearance, with customer service your top priority.