AT&T Wireless Retail Sales Associate

Empire Elite Marketing•Corona, CA

2d•Onsite

About The Position

We are a leading sales firm, proudly partnered with AT&T to drive sales growth and customer acquisition. Our expertise lies in creating direct, impactful sales strategies that connect consumers with AT&T's cutting-edge products and services. At Empire Elite Marketing, we are committed to developing top-tier talent within our organization - offering comprehensive training and clear pathways for career progression in sales. We are seeking a motivated AT&T Wireless Retail Sales Associate to join our team. In this role, you'll be instrumental in driving sales growth and customer acquisition by showcasing AT&T's cutting-edge products and services.

Requirements

High school diploma or equivalent
Proven experience in retail sales, preferably within the telecommunications or consumer electronics industry
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated ability to meet and exceed sales goals in a target-driven environment
Proficiency in using point-of-sale (POS) systems and other sales-related software
A strong passion for technology and an eagerness to learn about new products and services
Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed
A professional and enthusiastic demeanor with a commitment to providing outstanding customer service

Nice To Haves

some college coursework or a degree is a plus

Responsibilities

Proactively engage with customers in a retail setting to identify their needs and recommend suitable AT&T wireless offerings
Conduct engaging product demonstrations and clearly explain the features and benefits of AT&T's offerings to diverse customer demographics during the sales process
Skillfully handle customer inquiries, resolve issues, and process new activations, upgrades, and accessory sales with efficiency and a customer-centric approach
Master AT&T's latest product launches, promotions, and service updates to ensure accurate and up-to-date information is provided to customers
Achieve and exceed individual and team sales targets and key performance indicators (KPIs) through consistent effort and effective sales techniques
Maintain a strong understanding of competitive landscapes and market trends to effectively position AT&T's value proposition
Collaborate effectively with Retail Sales Associate team members and management to ensure a cohesive and positive customer experience within the retail environment
Diligent completion of all required sales documentation, customer agreements, and operational procedures with accuracy and attention to detail