ASU Service Manager - Mesa, AZ

Matheson • Mesa, AZ

1d • Hybrid

About The Position

The ASU Service Manager is responsible for leading the reliability strategy, maintenance execution, and continuous improvement of all rotating equipment, fixed process equipment, and electrical systems across the facilities. This role directly manages rotating equipment technicians, process equipment technicians, and electrical and controls technicians. The position reports to the Director of Process Equipment Reliability and partners closely with Operations, Engineering, and Planning to ensure safe, reliable, and cost-effective equipment performance.

Requirements

• Associate degree in an industrial field plus 15 years of related experience (required)
• 5-7 years – O&M related work in an industrial environment (Required)
• 1-3 Years – Reliability engineering related work and project management related work (required)
• Deep knowledge of rotating equipment (centrifugal/reciprocating compressors, expanders, pumps, blowers, gearboxes, motors, chillers, cooling towers), process equipment (heat exchangers, columns, vessels, control valves, analyzers) and instrument and controls processes (4-20 mA, transmitters, transducers, electrical 1 lines, PLCs, pneumatic control valves, vibration sensors, RTDs)
• Understanding of condition monitoring and precision maintenance : vibration analysis, balancing/alignment, lubrication excellence, oil analysis, IR thermography, ultrasound, motor diagnostics, performance monitoring.
• Knowledge of engineering standards, codes, and regulatory requirements applicable to industrial equipment.
• Skilled in troubleshooting complex mechanical, electrical, and process equipment failures
• Skilled in data analysis, trend evaluation, and reliability performance reporting
• Ability to translate technical issues into operational and business impacts
• Strategic thinker who can translate reliability risk into business outcomes and prioritize accordingly.
• Strong leader-coach with the ability to build high-performing technical team.
• Excellent problem solving.
• Clear, concise communicator; able to influence at all levels—frontline to executive—and across functions.
• Ability to identify reliability risks and implement sustainable solutions
• Skilled in planning and prioritizing maintenance activities to balance reliability and production needs
• Driver’s License – required
• Must sign NDA, have a clean driving record and pass background check and drug test.

Nice To Haves

• Bachelor’s degree in mechanical engineering, chemical or industrial engineering or closely related field plus 10 years of related experience (Preferred)
• 5-7 Years – Engineering-related manufacturing experience in Industrial Air Separation Industry (preferred)
• CMRP (Certified Maintenance and Reliability Professional) – Preferred
• VIB ISO CST II or Above – Preferred
• CCST (Certified Control Systems Technician) – Preferred

Responsibilities

• Lead and manage the reliability and maintenance strategy for all rotating, process, and electrical equipment.
• Directly supervise and develop rotating equipment technicians, process equipment technicians, and electrical & controls technicians, and regional maintenance technicians.
• Ensure safe, reliable, and compliant operation of critical equipment assets.
• Develop, implement, and sustain preventive, predictive, and condition‑based maintenance programs.
• Analyze equipment performance data and trends to improve reliability, availability, and maintainability.
• Assists root cause failure analyses (RCFA) and ensure effective corrective actions are implemented.
• Establish asset criticality, reliability standards, and maintenance best practices.
• Coordinate maintenance planning, scheduling, and execution to minimize downtime and reactive work.
• Support equipment commissioning, major overhauls, outages, and turnaround activities.
• Ensure compliance with EHS policies, procedures, and regulatory requirements.
• Support Management of Change (MOC) activities related to equipment modifications and upgrades.
• Collaborate with Operations, Engineering, and Capital Projects to improve equipment design and reliability.
• Manage vendors, contractors, and external service providers supporting equipment maintenance.
• Drive continuous improvement initiatives and promote a proactive reliability culture.
• Provide technical guidance and troubleshooting support during equipment failures and emergencies.
• Support long‑term asset lifecycle planning and capital replacement strategies.
• Ensure accurate documentation, procedures, and equipment records are maintained in the maintenance system.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• 15% bonus
• Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree