Asst Sales Mgr- Outlet

Knitwell Group • Clinton, CT

3d • $21 - $26 • Onsite

About The Position

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

This role is responsible for creating and fostering a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally. The Assistant Sales Manager will help customers look and feel their best by providing style advice based on their specific needs, and provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty. They will develop and maintain positive working relationships that support a productive work environment and achieve sales and service metrics in key measurable areas including Talbots Classic Awards. This role will reinforce consistent selling and service standards through coaching, training, and accountability, and support all areas of operational excellence, including the management of inventory, execution of floorsets, filling orders, recalls, recovery, replenishment, re-tickets etc. The Assistant Sales Manager will prioritize daily tasks and responsibilities to meet the needs of the customer, team, and business, understanding the appropriate balance needed between operational and selling energy and ensuring proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business. They will maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved, and ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.

Requirements

• Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
• A model of professionalism with strong work ethic, integrity, and respect for others.
• Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
• An educator, coach and mentor that inspires team associates based on their individual strengths.
• Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment.
• A clear communicator of business-related information, and brand initiatives.
• Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment.
• Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
• Have open availability of 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers to look and feel their best by providing style advise based on their specific needs.
• Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Support all areas of operational excellence, including the management of inventory, execution of floorsets, filling orders, recalls, recovery, replenishment, re-tickets etc.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team, and business.
• Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
• Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
• Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.

Benefits

• Growth opportunities
• Complete Benefit Package (kick off the first day of the month after start date)
• Store Management Incentive Bonus Program (SMIP)
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
• Referral Incentive Program
• Discounts on travel, shopping, concerts and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed