Asst Manager-Retail

Verizon•Sacramento, CA

2d•Onsite

About The Position

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You'll inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you’ll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You’ll create a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services. Leading your team by resolving customer issues and assisting with customer transactions. Inspiring, training, and coaching your team to deliver an exceptional customer experience. Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas. Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality). Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness. Managing store merchandising and planogram compliance in accordance with company expectations. Completing store opening and closing activities. We’re hiring immediately and this isn’t your average leadership position!

Requirements

Associate’s degree or two or more years of work experience.
Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends and holidays.
Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods.

Nice To Haves

Demonstrated ability to drive positive results in a cohesive environment with individual commission structure.
Demonstrated skill in negotiation and conflict negotiation and the ability to build trust and act as an influencer.
Strong written and oral communication skills.
Demonstrated ability to balance multiple, sometimes competing priorities in a fast-paced environment.

Responsibilities

Inspire a sales team and create exceptional customer experiences in one of our retail stores.
Help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising.
Create a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services.
Lead your team by resolving customer issues and assisting with customer transactions.
Inspire, train, and coach your team to deliver an exceptional customer experience.
Identify selling skill gaps, then create and implement development plans to help meet and exceed individual sales metrics and assigned quotas.
Lead store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality).
Monitor inventory by restocking shelves with product, maintaining device security and managing store cleanliness.
Manage store merchandising and planogram compliance in accordance with company expectations.
Complete store opening and closing activities.

Benefits

Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, and personal days)
8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel, and more
Medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Premium pay such as overtime, shift differential, holiday pay, allowances, etc.
Up to 15 days of vacation per year, which grows with additional service.